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Loyalty Toyota Richmond
Chester, VA
1,333 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,333 reviews
July 31, 2022
My husband and I have nothing but great things to say about Loyalty Toyota! We were struggling to find a nice used car in our budget, Claudio Goedhart the finance manager was happy to help us immediately about Loyalty Toyota! We were struggling to find a nice used car in our budget, Claudio Goedhart the finance manager was happy to help us immediately and was committed to finding us a car that would work with our budget! Our Sales associate Ciara Futrell was also amazing and made the whole process from test driving to paper work quick and easy! Not to mention, you get free oil and filter changes, state inspection, and free towing for life! Go to loyalty! More
by calleybucka
Employees Worked With
Claudio Goedhart, Ciara Futrell
July 29, 2022
Brittany always takes excellent care of me and you can tell that she cares about her clients and that I’m not just a number or another appointment to her. tell that she cares about her clients and that I’m not just a number or another appointment to her. More
by uvcf34
Employees Worked With
EJ Clark
July 26, 2022
I have purchased several cars from priority Toyota and one of my favorite perk’s is the free oil change. Thank you Stewart Winstead for your help! one of my favorite perk’s is the free oil change. Thank you Stewart Winstead for your help! More
by hurislyn
Employees Worked With
Stewart Winstead
July 26, 2022
Service department refuses to fix the problem with my media ports because it is an intermittent problem and they can’t replicate it. This car has 21000 miles and is still under warranty and the music sys media ports because it is an intermittent problem and they can’t replicate it. This car has 21000 miles and is still under warranty and the music system will quit recognizing the USB port unless I jiggle the thumb drive. Options are for the tech to keep the car until it happens or I pay for a diagnostic or just drop live with the problem. Customers word is no good. I would highly recommend you buy at a different dealership. Free oil changes aren’t worth it. It is cheaper to pay for the oil changes and find a better dealer. More
by Charlie
Employees Worked With
Dana Reed
July 26, 2022
Stewart Winstead is the best service manager. I have worked with him for many years and can justify my comment as I have had to use others when he was unavailable. Steward deserves a bonus for h I have worked with him for many years and can justify my comment as I have had to use others when he was unavailable. Steward deserves a bonus for his excellent attitude and performance. More
by rldunn4
Employees Worked With
Stewart Winstead
July 24, 2022
Heather Huffman was kind and helpful. I got the car I wanted. She was very patient with me because I don’t like purchasing cars I got the car I wanted. She was very patient with me because I don’t like purchasing cars More
by Gail
Employees Worked With
Gabriel palmer. And the man in the financial department
