Loyalty Toyota Richmond

Michael Stith is the most courteous and professional person at Loyalty Toyota. He always makes sure that all concerns are addressed in a timely manner and ensures that I am able to walk away with piece person at Loyalty Toyota. He always makes sure that all concerns are addressed in a timely manner and ensures that I am able to walk away with piece of mind. That type of service is hard to find but not with Michael Stith! I hope they are paying him well because he deserves it!!! Thanks for all that you do Michael, I appreciate it! 🙏 More

Karan was Very helpful and informative with me on inventory there and arriving inventory based on what I was looking for. inventory there and arriving inventory based on what I was looking for. More

Michael Stith is professional, friendly and totally committed to providing excellent service. I will always bring my car to Loyalty for service. committed to providing excellent service. I will always bring my car to Loyalty for service. More

Brian Johnson provided excellent and professional service. He kept me informed of the work being done. service. He kept me informed of the work being done. More

Great selection of hard to find vehicles and friendly salesman. Easy to handle financing and trade in program. salesman. Easy to handle financing and trade in program. More

We had the best experience at Loyalty Toyota! Our agent Biju Kanamkombil was absolutely wonderful. He worked hard to find us our perfect suv and make our experience good. We had an unfortunate ev Our agent Biju Kanamkombil was absolutely wonderful. He worked hard to find us our perfect suv and make our experience good. We had an unfortunate event happen with our Escalade which left us without a vehicle. They were compassionate, caring, and wanted to make sure we were taken care of. I can’t thank Biju and Loyalty Toyota for making our car buying experience 5 star! More

Loyalty Toyota is the best. Any time we need service, Stewart Winstead goes out of his way to help us. I needed an inspection and took my 2019 Four runner in to leave it until Any time we need service, Stewart Winstead goes out of his way to help us. I needed an inspection and took my 2019 Four runner in to leave it until they could get to it and Stewart took care of it the same day with no problem. More

Always great people to work with when have my car serviced always very professional and willing to go out of there way to help serviced always very professional and willing to go out of there way to help More

Staff is always polite, professional and they work to get you in and out as quickly as possible. Also very thorough in their explanation of service needed and received. you in and out as quickly as possible. Also very thorough in their explanation of service needed and received. More

I really don’t have any problems because Brian Johnson make sure all problems solved. make sure all problems solved. More