Loyalty Toyota Richmond

Our family has purchased more than 7 Toyotas since 2000. Only 1 was purchased from another dealer. We like the convenience of the dealership and the lifetime oil changes. Only 1 was purchased from another dealer. We like the convenience of the dealership and the lifetime oil changes. More

Mike Myers was very helpful in getting my Corolla in and out for service and state inspection in a timely manner. I found him to be extremely courteous and very professional. The folks at Loyalty Toyota alw out for service and state inspection in a timely manner. I found him to be extremely courteous and very professional. The folks at Loyalty Toyota always make me feel at home and like part of the family. I highly recommend this dealership. More

David bugsby helped me gave me an estimated time off when my vehicle would be done and kept in contact while I was in the lobby. Very kind and friendly worker. my vehicle would be done and kept in contact while I was in the lobby. Very kind and friendly worker. More

straight shooters, even return phone calls, unlike Haley Ford and Richmond Ford. which is why im switching to Toyota after 30 years with Ford. Ford and Richmond Ford. which is why im switching to Toyota after 30 years with Ford. More

I went to get my Auto Butler service done at Loyalty Toyota. My service agent was Michael Stith. . He was friendly, knowledgeable and a great sense of humor. When I arrived at 8 AM, He explained that th Toyota. My service agent was Michael Stith. . He was friendly, knowledgeable and a great sense of humor. When I arrived at 8 AM, He explained that the service will take until 10 AM, but the service was done prior to 10 AM and I was grateful. Prior to me leaving , he scheduled my next appointment and made me aware of the cost associated with the next appointment service. . The gentleman that performed the auto butler service name was Leroy and he did a great job. Thank you, Mr. Stith . More

Michael Stith is the most courteous and professional person at Loyalty Toyota. He always makes sure that all concerns are addressed in a timely manner and ensures that I am able to walk away with piece person at Loyalty Toyota. He always makes sure that all concerns are addressed in a timely manner and ensures that I am able to walk away with piece of mind. That type of service is hard to find but not with Michael Stith! I hope they are paying him well because he deserves it!!! Thanks for all that you do Michael, I appreciate it! 🙏 More

Karan was Very helpful and informative with me on inventory there and arriving inventory based on what I was looking for. inventory there and arriving inventory based on what I was looking for. More

Michael Stith is professional, friendly and totally committed to providing excellent service. I will always bring my car to Loyalty for service. committed to providing excellent service. I will always bring my car to Loyalty for service. More

Brian Johnson provided excellent and professional service. He kept me informed of the work being done. service. He kept me informed of the work being done. More

Great selection of hard to find vehicles and friendly salesman. Easy to handle financing and trade in program. salesman. Easy to handle financing and trade in program. More