Loyalty Toyota Richmond

Very nice and helpful to us , stay on top of everything . Making sure we are well taken care of . Thank you Tae Making sure we are well taken care of . Thank you Tae More

Patrick Way was so professional. He communicate very well. There was an problem with my car. Mr. Way took care of it right away. I recommend to see Mr. Way for services. He communicate very well. There was an problem with my car. Mr. Way took care of it right away. I recommend to see Mr. Way for services. More

I had an alternator put in. They put it in ahead of schedule and Mr David Busby kept me informed on the repair progress. The price was within the range of the other auto repair They put it in ahead of schedule and Mr David Busby kept me informed on the repair progress. The price was within the range of the other auto repair shops in the area. Over I am very well please was their service and I plan to use them in the future. More

Jennifer Huffman and Karen Jarelle went above and beyond. I would recommend them and this dealership 1000 times. I’ve now purchased 3 Toyotas and each experience was wonderful. Karen is truly my go too and J I would recommend them and this dealership 1000 times. I’ve now purchased 3 Toyotas and each experience was wonderful. Karen is truly my go too and Jennifer is following right along in her footsteps. You will not be disappointed!! More

Excellent customer service and flexibility—truly. Takes personal circumstances into consideration and works with you. Takes personal circumstances into consideration and works with you. More

Loyajty Toyota, and particularly Guy Gordon, did a great job getting our new 2022 Corolla Hatchback SE to us all the way from Japan. Mr. Gordon is a fun guy to work with. job getting our new 2022 Corolla Hatchback SE to us all the way from Japan. Mr. Gordon is a fun guy to work with. More

Life been extremely busy for me, I knew my car needed service, and Michael Stith made it happen for me. This guys been loyal to the Toyota family members (myself included). I had just a small window to g service, and Michael Stith made it happen for me. This guys been loyal to the Toyota family members (myself included). I had just a small window to get it done and was a bit discouraged since they were booked for the month. Mike gave me a call back and I practically FLEW up there. Look at GOD… needless to say I’m really pleased with his efforts to reflect LOYALTY TOYOTA of Richmond. Just want to say thank you for coming through for me, and providing professional service every time. More

The dealership is rated by the person I deal with. Stewart Winstead is my go to guy and I am very happy. Stewart Winstead is my go to guy and I am very happy. More

Great job Michael Stilt he was very patient and accomplished what I need it for my car accomplished what I need it for my car More

My husband and I have nothing but great things to say about Loyalty Toyota! We were struggling to find a nice used car in our budget, Claudio Goedhart the finance manager was happy to help us immediately about Loyalty Toyota! We were struggling to find a nice used car in our budget, Claudio Goedhart the finance manager was happy to help us immediately and was committed to finding us a car that would work with our budget! Our Sales associate Ciara Futrell was also amazing and made the whole process from test driving to paper work quick and easy! Not to mention, you get free oil and filter changes, state inspection, and free towing for life! Go to loyalty! More