Loyalty Toyota Richmond
Chester, VA
Filter Reviews by Keyword
By Type
Showing 1,280 reviews
Just procured a 4Runner from Loyalty Toyota and the sales rep, Wayne Epps, was excellent across the board. My 3rd vehicle purchased from Wayne and will refer him to friends interested in buying their next ve rep, Wayne Epps, was excellent across the board. My 3rd vehicle purchased from Wayne and will refer him to friends interested in buying their next vehicle. More
Fast and excellent service. From the young man who assisted me in buying my car, Sergeo, to the entire finance team that worked so hard to get me the best deal and the service d From the young man who assisted me in buying my car, Sergeo, to the entire finance team that worked so hard to get me the best deal and the service department that was more than efficient, Frances made my first service appointment over the top! More
Brittany is excellent service advisor, responsive, always cheerful and helpful explaining work being done or recommended. Loyalty no longer accepts competitors discount coupons which is disappointing. cheerful and helpful explaining work being done or recommended. Loyalty no longer accepts competitors discount coupons which is disappointing. More
I Deborah Pleasant rated Mike Myers with an excellent rating. Mr. Myers made the experience with Loyalty Toyota both fun, hassle free, and rewarding. Mr. Myers has an outgoing, down to earth personality rating. Mr. Myers made the experience with Loyalty Toyota both fun, hassle free, and rewarding. Mr. Myers has an outgoing, down to earth personality that is accompanied with a smile from the beginning of the visit to end. He is a great asset to Loyalty Toyota. More
I always have my car serviced here. I love the updated system! I drop off or wait with my car and I get a text as soon as its ready. My service tech Patrick was poilte. Informative an I love the updated system! I drop off or wait with my car and I get a text as soon as its ready. My service tech Patrick was poilte. Informative and helpful. More
Mr. Patrick Way assisted in my oil change and overall assessment of my car. He was thorough in explaining detailed findings and addressed concerns or questions I had. Mr. Way demonstrated extreme profes assessment of my car. He was thorough in explaining detailed findings and addressed concerns or questions I had. Mr. Way demonstrated extreme professionalism in performing his duties to provide exceptional customer service. Mr. Way is a valuable asset to your team and, should be recognized as such! My THANKS to Mr. Patrick Way for job well done -- KUDOS to him! More