Loyalty Toyota Richmond

I purchased my rav 4 from this dealership almost 2 years ago and each time I've visited my experience has been great. Mike myers assisted me on my most recent visit and he was awesome. He is a pleasure to ago and each time I've visited my experience has been great. Mike myers assisted me on my most recent visit and he was awesome. He is a pleasure to work with and i hope I continue to get him when I come in for future services. He deserves a raise. More

Stewart Winstead the best! AlwAys see him for service.!!!!!!!!thank you ! Prices for service to high! AlwAys see him for service.!!!!!!!!thank you ! Prices for service to high! More

I had my Toyota Corolla in for State Inspection on September 7, 2022. My advisor, David Busby shared with me that there are several things coming up in the near future that I need to address. David ex September 7, 2022. My advisor, David Busby shared with me that there are several things coming up in the near future that I need to address. David explained what those items were and I will address them in October. I’m having Cataract Eye Surgery this month so I will return in October and pay for the parts to be ordered. David Busby has always looked out for me where my car is concerned and because of that I sincerely appreciate his expertise on all things concerning my car. I hold David Busby with high regard and we’ve built a mutual trust and when he says there is something that needs addressed I am all ears! Car passed state inspection the items that need addressed will be taken care of in October once I’ve had my surgeries! It’s always a pleasant experience when I drive in for a service! Professionalism at it’s best! More

Appreciate work of team Juan McCloud, Elwood Burrow at Loyalty Toyota they did a great job Loyalty Toyota they did a great job More

Hassan Bah was my sales rep and he did an outstanding job with the sale of my 2022 Toyota Tundra 4 WD. Damian, the finance rep, was also very knowledgeable and helpful. They helped eased the pain of purchasi with the sale of my 2022 Toyota Tundra 4 WD. Damian, the finance rep, was also very knowledgeable and helpful. They helped eased the pain of purchasing the new vehicle. Particularly in these days of dealer markups and non-negotiation. More

I have been going to the Toyota dealership in Colonial Heights for five years. David Busby has been one of the most caring, sincere and helpful people I have ever dealt with. Heights for five years. David Busby has been one of the most caring, sincere and helpful people I have ever dealt with. More

This dealership has friendly, helpful and professional customer service representatives who give extra good service! They do work in a timely manner. customer service representatives who give extra good service! They do work in a timely manner. More

Service Advisor-Patrick Way was very courteous & provided all the information & explained in detail my needs. Great personality & was a pleasure having him looking out for me. provided all the information & explained in detail my needs. Great personality & was a pleasure having him looking out for me. More

The dealership is usually pretty clean and has very friendly as well as attentive staff. friendly as well as attentive staff. More