Loyalty Toyota Richmond

Love loyalty and love my service rep Dana Reed. She always helps me and knows me when I stop by! She always helps me and knows me when I stop by! More

From drive up to driving away in my first new Toyota, i enjoyed the experience of purchasing with Loyalty Toyota. Guy Gordon was more tailor than salesman for every step, start to finish. I appreciate Gu enjoyed the experience of purchasing with Loyalty Toyota. Guy Gordon was more tailor than salesman for every step, start to finish. I appreciate Guy for presenting Toyota options based on what I wanted. The finance/warranty segment was also a smooth, informative, no-pressure, experience with Sarah. Even after I purchased my car, I didn't understand some of the settings and Guy was helping another new owner. So, Mr. S.K., very knowledgeable, caring, and relaxed, assisted me and gave me great additional reference items. Loyalty Toyota is a dealership with many of the best selling vehicles in America. They have top teir agents and staff to create a sincere and pleasant purchasing experience. Loyalty, an intrinsic virtue to be earned by the dealership and offered to the client, is foundational here. Experience them for yourself! More

My experience with Loyalty Toyota Collision in Chester,VA was beyond exceptional. From the scheduling of the appointment, the ease of obtaining a rental car, being informed of the progress, their work with m was beyond exceptional. From the scheduling of the appointment, the ease of obtaining a rental car, being informed of the progress, their work with my insurance company, and delivery of my car upon completion I could not be more impressed. Unfortunately I don’t remember the names of everyone that contributed to my outstanding experience but it includes everyone that I had contact with. The repairs to my vehicle were absolutely amazing. I would definitely recommend Loyalty Toyota Collision to anyone who needs to have their vehicle repaired. More

Everyone was great from start to finish. Will be back for our next toyota purchase. Will be back for our next toyota purchase. More

My sales man Guy Gordon was amazing. .Very nice and patient and knowledgeable of the vehicles .Very nice and patient and knowledgeable of the vehicles More

Dondrell McCallon was very helpful picking out a Tundra and explaining the new technologies that comes with it and explaining the new technologies that comes with it More

It's a pleasure to have David Busby as my service advisor. He is always professional and friendly. During my visits at Priority Toyota he discuss with me issues that's pertaining to my car. advisor. He is always professional and friendly. During my visits at Priority Toyota he discuss with me issues that's pertaining to my car. More

Stephen Crutchet made sure I got the deal and vehicle I wanted very helpful salesman wanted very helpful salesman More

Very pleased with the quality of the customer service. Stewart Winstead the service advisor was very courteous and pleasant to deal with. I will be back again. Stewart Winstead the service advisor was very courteous and pleasant to deal with. I will be back again. More

My service agent Brittany Tench did an excellent job during my interaction with her. At my arrival she was with me shortly after my arrival and quickly determined all the things I needed done. She was during my interaction with her. At my arrival she was with me shortly after my arrival and quickly determined all the things I needed done. She was able to answer all my concerns and kept me informed of what was going on. I would certainly ask for her service at my next visit. Al More