Loyalty Toyota Richmond

I had a great experience working with Jason Johnson. From start to finish, he was professional, patient, and very helpful. He took the time to answer all of my questions, explained everything clearly, a From start to finish, he was professional, patient, and very helpful. He took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable with my decision. I never felt pressured, and he truly made the whole process smooth and stress-free. I really appreciate his excellent customer service and would definitely recommend him to anyone looking to purchase a vehicle. Thank you again for making this such a positive experience! More

The buying experience was exceptional and salesperson. ..Jacob Ligue...was knowledgeable and personable. All of Loyalty Toyota's employees were very friendly and made me feel welcome! ..Jacob Ligue...was knowledgeable and personable. All of Loyalty Toyota's employees were very friendly and made me feel welcome! More

Serviced by Dana Reed very welcoming and warm, very nice lady. I came in for lifetime loyalties oil change and a tire rotation. The cost of the service would’ve been about $50. The service took about 45 min lady. I came in for lifetime loyalties oil change and a tire rotation. The cost of the service would’ve been about $50. The service took about 45 mins longer than expected so Dana Reed gave me the tire rotation for free. I am going through a rough time right now low on funds so it really brightened my day that I was cared for and thought about and that my time was considered. She also checked on me towards the end of the wait time to reassure me everything was going okay. Top notch service. More

Mr. Stewart Winstead was very pleasant during my entire visit. He was very helpful and pointed out other services to help me save money during my visit as well. I've always had very pleasant visits with visit. He was very helpful and pointed out other services to help me save money during my visit as well. I've always had very pleasant visits with everyone at Loyalty Toyota. More

Salesperson Danovan was knowledgeable of the crash guard program. He was attentive friendly and professional. program. He was attentive friendly and professional. More

David Busby is great to work with. He took his time with me and cares. He took his time with me and cares. More

Good service, always on time with great customers representatives. I feel that price for labor could be improved. representatives. I feel that price for labor could be improved. More

Sana Slotbottom was very knowledgeable and easy to communicate with. I would reach out to her again if I were looking in the future communicate with. I would reach out to her again if I were looking in the future More

Paul Taylor provided excellent service during my experience at the dealership. The tailored service and how he looked out for the customer was excellent. experience at the dealership. The tailored service and how he looked out for the customer was excellent. More

Mark Cartwright very courteous and helpful and suggested service that mechanic had noticed. Speedy checking and out service that mechanic had noticed. Speedy checking and out More