Loyalty Toyota Richmond

I only went into the dealership looking for a new vehicle not intending on purchasing at that time. I had recently been in a car accident and was still waiting on my insurnce settlement. Also, I am a working not intending on purchasing at that time. I had recently been in a car accident and was still waiting on my insurnce settlement. Also, I am a working college student so my credit isnt all that great, which is why i was only looking. Antonio walked me thru almost every car i liked on the lot until we both found one that fit my budget and my style and i walked away with my car that day. He made buying a car so effortless; i told my best friend about my experience that she went the next week and bought a new car too! I Love my car and when its time to get a new one, I will definately be going back to Priority!!!! More

Colby was very helpful and very pleasant to deal with. I would recommend him to others. He spent a lot of time catering to my needs and even made sure everything was in order when I arrived to pick up the would recommend him to others. He spent a lot of time catering to my needs and even made sure everything was in order when I arrived to pick up the vehicle. He also took the time to go over my questions about the new vehicle. More

Mr. Hall and the new crew did an outstanding job in helping me reach my final decision to trade my vechicle. I purchased my first Toyota at the same dealership in 2007 and I was not impressed with the helping me reach my final decision to trade my vechicle. I purchased my first Toyota at the same dealership in 2007 and I was not impressed with the car and the service. I was not going to buy another toyota but after speaking with Mr. Hall I changed my mind. Mr. Greene More

Patricia is a breath of fresh air!!! This is the message I sent to her after the sale: Thank you so much for being honest with me and not "baiting" me to the dealership only to disappoint me once I got the I sent to her after the sale: Thank you so much for being honest with me and not "baiting" me to the dealership only to disappoint me once I got there. You were true to your word and that means the world to me. I AM a Priority customer for life, now! Love the RAV-4!! As I predicted, the minute I came home, my son took the keys for a test drive and instantly fell in love with it....offered me a trade for his G6... uh, no thanks! =O) I will certainly share my experience with my friends if anyone is looking to purchase a Toyota. It was SO worth the drive past Haley Toyota to get to you! Thanks, again! More

We just bought a new Rav 4 from Priority Toyota. Our sales person was Skip Davis. Skip made the whole experience very easy. He was very friendly and never pushy. I felt relaxed and got the car we wanted sales person was Skip Davis. Skip made the whole experience very easy. He was very friendly and never pushy. I felt relaxed and got the car we wanted at the right price. Simply put Skip was outstanding and would recommend him to anyone looking for a car! More

Mr. Burrow did an excellent job at ensuring my auto needs were met. He went out of his way to ensure that I would be happy, comfortable and satisfied with this major purchase. From the onset, Mr. Burrow mad were met. He went out of his way to ensure that I would be happy, comfortable and satisfied with this major purchase. From the onset, Mr. Burrow made me feel at ease and listened to my priorities and concerns. The patience and willingness to make my visit a success is truly appreciated. All of the staff members I encountered during the process were very professional and courteous. I have no regrets. Thank you very much! More

Elwood really went out of his way to get me the best deal possible. I would highly recommmend his service. Great Job Elwood! possible. I would highly recommmend his service. Great Job Elwood! !!!! More

We have 4 Toyotas in our family and ALWAYS trust the service to Priority Toyota.Our newest Camry falls under Priorities for life-free oil changes and state inspections for life- GREAT DEAL !! But we tak service to Priority Toyota.Our newest Camry falls under Priorities for life-free oil changes and state inspections for life- GREAT DEAL !! But we take our older cars for the quality of service.Honest, dependable and pleasant. Would not go anywhere else ! More

This review is regarding the sales person at Priority Toyota. I recently purchased a used vehicle at the dealership. I stopped by one day (Sunday) and I was shown some used Corrollas by Ellwood Burrow. I Toyota. I recently purchased a used vehicle at the dealership. I stopped by one day (Sunday) and I was shown some used Corrollas by Ellwood Burrow. I told him the price range I wanted the car to fall in. I informed Mr. Burrow that I would come back on Tuesday to see if the vehicles were still available. I called Mr. Burrow on that Tuesday and he met me in the lot to show me other vehilcles as well as one of the others that was shown previously. I test drove that car and I actually purchased it. Mr. Burrow was very knowledgable about the car and the services that the dealership offered. Mr. Burrow has a true passion for sales and customer service. He wants to make sure that the customer is pleased with the product that they are purchasing. I would like to thank him for being patient and for makinfg the process run smooth. Thanks for you hard work. Karen Jarnagin More

There is no other dealership like this in the world!! From the moment you walk in the door until you leave with your new car everything is done with excellence. I have bought 3 new Toyotas from here and From the moment you walk in the door until you leave with your new car everything is done with excellence. I have bought 3 new Toyotas from here and never been disappointed. John is a top-notched salesman and person. While the contract was being written up he even got me lunch! Hard to beat. More