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Loyalty Toyota Richmond

Chester, VA

4.9
1,317 Reviews

2000 Walthall Center Dr

Chester, VA

23831

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Showing 1,317 reviews

January 25, 2010

From the time we entered the center until the time we left we felt welcome and unpressured. Everyone was very helpful and friendly. I would recommend them to my friends and family. If I am in the market More

by tamez411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Llewellyn,Ryan Tarman
January 23, 2010

Sabrina Gu is such a professional, experienced dealer to help me out finding a Toyota SUV. She was extremely helpful in getting the Brand new Rav 4 which I wanted at a great price. When I picked it up, the More

by chen111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Gu
January 21, 2010

Pleased with everyone, all were friendly, knowledgeable and very helpful, especially Carmine Ferrante. We love our new Venza and look forward to many happy and long drives. We are very thankful for Priori More

by jakesis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Ferrante
January 18, 2010

I found everyone to be extremely honest and helpful. They salsepeople did everything they could to make the car buying experience positive. Camine has been excellent with his follow up. They really ca More

by stormfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Ferrante, OJ Schneider
January 17, 2010

Mr. Ferrante was very attentive to my requirements for a new Venza. I felt he worked today (Jan 16, 2010) personally just for me. He was never distracted by other customers or events. The dealership was More

by pattymitchell04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Ferrante
January 15, 2010

Sabrina Gu was wonderful to work with. She was very helpful, hard working, and answered all of our questions, but never pushy or demanding. She let us purchase our 2010 Highlander on our time table. More

by vnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Gu
January 12, 2010

I went to this dealership looking for a great deal and I got just that. My sales consultant was Colby Hall. Mr. Hall was willing to do any and everything to make sure that I the (customer) was pleased.He ma More

by tjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Hall and Jeannine McDevitt
January 06, 2010

Ever since I received the answer to my request for an Ever since I received the answer to my request for an Internet price the dealership has done a great job at answering my questions. The sales forc More

by gmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rivera,Jeannine,OJ,PJ,Chad
January 05, 2010

From the moment we called and talked with Ashley, until we walked into the dealership and were met by Carmine Ferrante to sealing the deal with Robert Cooley, we were impressed with the professionalism, fl More

by jjmyers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Ferrante, Ashley and Robert Cooley
December 28, 2009

We received wonderful service during our initial phone inquiry, our visit to the dealership, and in the days since we have purchased our vehicle! Our salesperson, Colby Hall, was friendly and knowledgeab More

by thepleasants
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Hall, Jeannine McDevitt
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