Loyalty Toyota Richmond

I went to this dealership looking for a great deal and I got just that. My sales consultant was Colby Hall. Mr. Hall was willing to do any and everything to make sure that I the (customer) was pleased.He ma got just that. My sales consultant was Colby Hall. Mr. Hall was willing to do any and everything to make sure that I the (customer) was pleased.He made me feel very confident in every decision I made with Priority Toyota. Mr. Hall was funny, understanding, and hard-working and it was all just to make sure that I was satisfied. My used car director was Jeannine McDevitt she was very friendly and courteous.Any deal that the banks were willing to make she made sure she found the best deal for me. Mrs. McDevitt worked her hardest to find me just the deal I was looking for. Of course I didn't go into Priority with a top of the line credit score or alot of money to put down, but they reassured me that it was not a problem. Last but not least my finance manager Kenneth Williams was an absolute pleasure to do business with. He was very motivated and determined. My overall experience with Priority Toyota was most definitely worth it!!! THANK YOU, TANIKA JOHNSON More

Ever since I received the answer to my request for an Ever since I received the answer to my request for an Internet price the dealership has done a great job at answering my questions. The sales forc Ever since I received the answer to my request for an Internet price the dealership has done a great job at answering my questions. The sales force worked hard at getting the new Camry price at a figure that I was totally satisfied with and with a few things added that I had not given much thought about. We were out to purchase this car ,but was offered a lease price that we just could not turn away from. I would recommend this group to work with and hope to work with them in the future. If the service department is as good as the sales group we would highly recommend this dealership. More

From the moment we called and talked with Ashley, until we walked into the dealership and were met by Carmine Ferrante to sealing the deal with Robert Cooley, we were impressed with the professionalism, fl we walked into the dealership and were met by Carmine Ferrante to sealing the deal with Robert Cooley, we were impressed with the professionalism, flexibility, and patience that every employee displayed while we were there. Our questions were answered throughly, options were explored and honesty abounded. We had visited another Toyota dealership and we were not treated the way we were at Priority Toyota. We would reccomend this dealership to everyone. More

We received wonderful service during our initial phone inquiry, our visit to the dealership, and in the days since we have purchased our vehicle! Our salesperson, Colby Hall, was friendly and knowledgeab inquiry, our visit to the dealership, and in the days since we have purchased our vehicle! Our salesperson, Colby Hall, was friendly and knowledgeable. Jeannine McDevitt offered us a fair price for our trade-in and a fair price on our new Tacoma. More

OMG!!! OMG!!! That was all I was thinking when I left Priority with my new 2009 Camry. I found myself in need of another car, I didn't know what I was going to do. I am a single mom, my son's father is d Priority with my new 2009 Camry. I found myself in need of another car, I didn't know what I was going to do. I am a single mom, my son's father is deceased, and my credit was "jacked" and some of it was not my fault. I had applied for loans and cars,only to find out that the car salesman or anyone else extending credit, really didn't want to hear your problems. My son told me about this guy, Colby Hall, at Priority Toyota that had really helped some people. When I met this young man, he was personable and caring. When he saw that he would need help with the deal he called on the big guns of Jeannine M McDevitt. She and Colby listened to our story then went to work and boy did Jeannine go to work. I am so very Thankful for Colby and Jeannine and Priority Toyota. I left feeling that I have gained more than just an automobile, but I left feeling I have gained new family members. More

I enjoyed my time spent at the dealership. Colby especially made me feel like I was at home and I was very confident with my new purchase when I left. They all worked as a team to make sure that I especially made me feel like I was at home and I was very confident with my new purchase when I left. They all worked as a team to make sure that I was extremely satisfied........ Im still waiting on my Outback giftcard and tote bag!! (LOL) More

A few days ago, A tree fell on my garage and crushed it and totalled all three of my family's cars. We decided to go into debt to purchase one new car for the security of having a reliable vehicle for year and totalled all three of my family's cars. We decided to go into debt to purchase one new car for the security of having a reliable vehicle for years to come, and buy two used cars with what was left of the insurance money (that hopefully will hold out until we can afford to buy better ones). Having to make so many decisions over the past few days has been very stressful. Both Jamik's and Robert's demeanor and compassion helped me to relax throughout the negotiating process. They, and the finance group, did all they could to get me into a car for a price and down payment that I could afford. I found the entire experience to be top notch in the customer service aspect. These guys, and Priority Toyota deserve recognition for jobs well done! More

We were very particular and specific as to what we were looking for, and a little difficult. Jeannine and Ron were more than helpful and not only found one vehicle for us, but found two. They are the bes looking for, and a little difficult. Jeannine and Ron were more than helpful and not only found one vehicle for us, but found two. They are the best to deal with. They went above and beyond helping us and still are very helpful after the sales. More

From first entering the dealership to driving away with our Prius we received exceptional service. Colby was particularly helpful making himself readily available to help us through the process. Also, I our Prius we received exceptional service. Colby was particularly helpful making himself readily available to help us through the process. Also, I am particularly impressed with the free regular service guarantee and the opportunity to receive a free manicure! More

Our experience was great from the first contact via the internet to a quick response from Colby Hall with a phone call to our arrival at the dealership and our purchase of our used minivan. It was a no pr internet to a quick response from Colby Hall with a phone call to our arrival at the dealership and our purchase of our used minivan. It was a no pressure, tour of the minivans that might interest us. Colby heard our request and went a step further to show us something we were not even considering, all the while respectfully giving us our space to decide if the vehicle might meet our needs. Sheldon Pleasant was great also!!! Colby and Sheldon definitely make a great team. Thanks so much for such a pleasant experience. We were referred to you and we will do the same! It was worth the hour and a half drive to Priority Toyota in Chester VA from Newport News, VA! We need a priority on the VA Peninsula!! More