
Loyalty Toyota Richmond
Chester, VA
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I appreciated how Tony Ross made sure I got a great deal, and worked with me over the course of a week to pick out my perfect car. I would definitely go back for another, because the entire staff at this Pri and worked with me over the course of a week to pick out my perfect car. I would definitely go back for another, because the entire staff at this Priority Toyota was wonderful. I walked away with a brand new car, knowing that Tony Ross did what he could to get me the best deal. More
Our sales consultant, Richard Thompkins, was extremely professional and helpful. He knew comparative details about each of the three cars we test drove. his information was communicated with confidence, professional and helpful. He knew comparative details about each of the three cars we test drove. his information was communicated with confidence, which assisted our decision making process. My husband and I felt like we bonded immediately with Richard, which allowed us to trust him through the process of the purchase of a 2010 Pre-Owned Camry. We got the deal we desired...great payments, super APR, and fabulous car! The gentleman we worked with in finances was professional and allowed us to get through the process with speed and accuracy as well.(I am sorry I didn't get his card to remember his name.) My only constructive criticism would be the process was very long. The paperwork took at least 1.5 hours and we felt like that was excessive. Thank you, Richard! We will think of you often as we cruise down I-95 in our 2010 RED TOYOTA CAMRY. More
Thanks for helping me get the car that i wanted. I have had a wonderful experience with the sales rep. He went over and beyond to help me pick the car i wanted. he even came in on his day off to ensure tha had a wonderful experience with the sales rep. He went over and beyond to help me pick the car i wanted. he even came in on his day off to ensure that the car was cleaned up and ready for me and my grandfather to sign all the paperwork. I recomend this dealer over any dealer in the tri-city area very professional people and you cant beat all the perks they give on the vehicles they sell! More
We had a wonderful experience with this dealer and salesman. They went the extra mile, literally in helping us secure a good car at a fair price with financing for the finacingly challenged. They qu salesman. They went the extra mile, literally in helping us secure a good car at a fair price with financing for the finacingly challenged. They qualified us first and helped us pick out a car to fit a bank offer, driving us to another location to get the best car we could get with the bank's term. Highly recommended, thank you Daniel and Priority! More
the customer service was superior. i felt as if the attention was on me at all times. all of my questions were answered CLEARLY and i would highly recommend this dealership and customer service Rep. Ri attention was on me at all times. all of my questions were answered CLEARLY and i would highly recommend this dealership and customer service Rep. Richard Thompkins to anyone.Priority Toyota will always have my business. More
We've bought many, many cars over the years but our recent visit and purchase from Priority was one of the best buying experiences ever. It was truly a team effort by the above mentioned gentlemen to g recent visit and purchase from Priority was one of the best buying experiences ever. It was truly a team effort by the above mentioned gentlemen to get us the car and pricing we desired. Although Richard is a fairly new saleman, he seemed like a seasoned professional. Ryan was extremely helpful and certainly has the potential to go far in this business. Even Mr. Lucas was involved and took time to make sure we were satisfied. Then onto the business office with Daniel, who was helpful and very patient with us in closing our sale....especially since it was 11 o'clock at night! We would highly recommend Priority Toyota and these gentlemen to everyone we know. More
The service I received when purchasing my new car was very good. The salesman were friendly and willing to help in any way possible. I also appreciated them staying late so that I could sign the paperwor very good. The salesman were friendly and willing to help in any way possible. I also appreciated them staying late so that I could sign the paperwork and drive my new car home that night. I would reccommend Priority Toyota of Richmond to anyone looking for a new car and great service. More
I just bought my second vehicle from Priority. A used Honda element. Antonio was great and easy to work with and added no pressure to me. Ryan in aftermarket was a huge help and Jack made the financing p Honda element. Antonio was great and easy to work with and added no pressure to me. Ryan in aftermarket was a huge help and Jack made the financing painless. the service department has always been fair and responsive on any issues I have had which have not been many. I have priorities for life on both cars and i am very please with the service. More
The best thing about this dealership was Brandon - pleasant and full of energy. He quickly answered all our questions and his answers were genuine even under the 85+ degree sun. This is my 10th vehicl pleasant and full of energy. He quickly answered all our questions and his answers were genuine even under the 85+ degree sun. This is my 10th vehicle and I know salesman this young man was always professional and continued to check on us throuhout the process. Oterwise the processing of my paperwork was slow. I bought a vehicle in to trade after finding a light truck that I wanted to purchase. I had my bank pre-approval in my hand and once we reached a deal I expected to out of the show room in minutes. In fairness to the dealership I visited over the Memorial Day weekend. More
Tony Ross and his Team were Amazing! They bent over backwards to find a car that would fit in our price range and had all the bells and whistles we were looking for. Finally after a handful of cars lat backwards to find a car that would fit in our price range and had all the bells and whistles we were looking for. Finally after a handful of cars later we found the one we were looking for! I thank Tony Ross and his Team for working so hard for us! We LOVE our new car! THANKS "MAGIC MAN" More