Back

Loyalty Toyota Richmond

Chester, VA

4.9
1,329 Reviews

2000 Walthall Center Dr

Chester, VA

23831

Directions

By Type

Showing 1,329 reviews

December 04, 2010

I went to this dealership convinced that I would be lucky to by a cheap used car, but after living for years with cars that were old and undependable I really wanted something that would be trustworthy for a More

by cathyt100650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C. Ray Stone
November 21, 2010

My husband and I were so pleased with our salesman, Mr. Eley. With only 2 weeks on the job, he handled the sale with expertise. He explained all the options, obtained all the important and correct inform More

by poertel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eley, Jack Carpenter, Secorah?
November 18, 2010

I had a great experience with Sarah Street as well as Carmine, her Sales Manager. I found them to be professional, courteous and knowledgable. I shopped at another local dealer but definitely enjoyed m More

by venturabill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Street
November 18, 2010

We recently had a problem with paint peeling from the grill of our new Toyota. We went to see Jeff Kubik in the body shop and he referred us to Joe Masi, the service manager. Joe was very helpful and too More

by kingsdale97
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Masi and Jeff Kubik
November 15, 2010

Every one at Priority Toyota is really great to work with.This is my second truck i have gotten from them and will continue to do buisness in the future with Priority Toyota.The service department is th More

by crowhunter77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Lucas
October 28, 2010

My experience at Priority was very enjoyable. Richard Thompkins was very helpful. He listened to my needs and responded immediately. He is very knowledgeable of the vehicles and attentive to his custom More

by sokamoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Thompkins, Roger Johnson
September 28, 2010

Toyota's Promise which is printed on nice little cards at the front desk says they will do the extra step for customer service. They will do whatever it takes to ensure the customer's desire. This is all " More

by Angry111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lewis
September 15, 2010

Thanks to Mr. Tony Ross, I found my gr8 car!!! Although I purchused a Nissan frm Toyota it was perfect!...I recommend all 2 condone in their{Toyota} dealership. Their customer service quality is awesome they More

by va.taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ross
September 02, 2010

I have purchased two Avalon's from you and when I come in for service I am threatened with having my warranty voided. I have always had the required 5K services done, and my maintenance records will confirm More

by ir0nhead3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan from the Bronx
August 22, 2010

We would highly recommend Richard Thompkins as the salesperson to choose at Priority Toyota. Richard has worked as hard 2 months after closing our sale, as he did when we were in the process of buying More

by kingsdale97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Thompkins
...
119
...