Loyalty Toyota Richmond

had excellent purchasing experience and had fun as well. More

It was my pleasure to work with John Jackson, Ryan Tarman and Jack Carpenter. I particularly like the fact that my sales consultant John Jackson didn't try to use high pressure sales tactics, he showed me al and Jack Carpenter. I particularly like the fact that my sales consultant John Jackson didn't try to use high pressure sales tactics, he showed me all the vehicles I requested to see and answered all my question. I did not buy a vehicle the first time we met. I check many other dealership. I liked the professional responses by Priority Toyota employees. More

On a whim my husband and I went to just go look at vehicles, not expecting we were actually going to make a deal that night. However when Tony Ross approached us and showed us around, we found ourselv vehicles, not expecting we were actually going to make a deal that night. However when Tony Ross approached us and showed us around, we found ourselves in the right vehicle at the right price. It was late at night, but Tony never skipped a beat. He was great even late! He stayed until the lights were out and everyone had gone home, making sure everything was done for us and all of our questions were answered. He was so helpful, my husband dubbed him "Magic Man". We hope to be seeing Tony again soon! More

I visited Priority Toyota a few weeks ago to check out a used Toyota RAV4, did not purchase at that time. The Sales Consultant was so people friendly, knowledgeable with no pressure to buy, I returned a cou used Toyota RAV4, did not purchase at that time. The Sales Consultant was so people friendly, knowledgeable with no pressure to buy, I returned a couple of days ago and purchased the vehicle!!! More

I was very pleased with my experience buying a new vehicle at Priority Toyota. I highly recommend Priority Toyota in which I brought a Corolla. Tony Ross, the sales consultant, did an excellent job of vehicle at Priority Toyota. I highly recommend Priority Toyota in which I brought a Corolla. Tony Ross, the sales consultant, did an excellent job of demonstrating the Corolla's features and walking me through the buying process. Robert Cooley, the Sales Manager was very friendly and personable. They did a spectacular job from the time I walked in the door until I left with my new Corolla. Highly recommended and they provided excellent customer service. I will definitely be a returning customer. Thanks Priority! More

I was very pleased with my experience buying a new vehicle at Priority Toyota. Priority was highly recommended by my daughter who purchased her Scion there two years ago. Larry Bland did an excellent vehicle at Priority Toyota. Priority was highly recommended by my daughter who purchased her Scion there two years ago. Larry Bland did an excellent job of demonstrating the RAV4's features and walking me through the buying process. Ed Salazar was outstanding and went above and beyond my expectations answering all my questions and getting me the best deal possible. Robert Cooley, the Sales Manager was very friendly, personable and went out of his way to make the buying process a pleasurable one. Jack Carpenter in finance was also friendly and helpful. They did a spectacular job from the time I walked in the door until I left with my new Rav4. They also stayed well after closing time to finalize the deal and I never felt rushed or pressured. I bought my first car 33 yrs ago and can honestly say it was the first time I actually enjoyed buying a new vehicle. Highly recommended. Excellent customer service. I will definitely be a returning customer. Thanks Priority! More

My experience with priority and Mr. Jackson were great. They went above and beyond my expectations. They worked to give me the best price on my vehicle and even drove from VA to PA to get the car for me. T They went above and beyond my expectations. They worked to give me the best price on my vehicle and even drove from VA to PA to get the car for me. This is the second new vehicle I have purchased from them and I will continue to do my business with Priority. More

Ms. Kirby was very helpful during my auto purchase. All my questions and concerns were addressed and it was a pleasure working with Ms. Kirby. Also, Priority Toyota ensured that all my questions were answe my questions and concerns were addressed and it was a pleasure working with Ms. Kirby. Also, Priority Toyota ensured that all my questions were answered and I was very pleased when they agreed to replace my windshield after I discovered several specks/small cracks on it. More

We have excellent credit, attempted to purchase 4 vehicles at 4 different times. Always ended up a few miles up the road at HALEY. Haley always was able to provide us with a deal, where as PRIORITY d vehicles at 4 different times. Always ended up a few miles up the road at HALEY. Haley always was able to provide us with a deal, where as PRIORITY did not even made the attempts to win or keep prospective customers. So far PRIORITY has lost out on 4 brand new vehicle sales. Poor management sales practices, just out for a quick buck. More