Loyalty Toyota Richmond

Had a great experience there it was fast friendly and got what I wanted at the price I wanted 5 star place in the area what I wanted at the price I wanted 5 star place in the area More

Dana Reed was the person that assisted me. She was very professional. She went the extra mile to show me the problem n how to correct it should I push the wrong button again. Very personal. Thanks Dana� professional. She went the extra mile to show me the problem n how to correct it should I push the wrong button again. Very personal. Thanks Dana😊 More

David Busby was very helpful and polite. My vehicle was ready at the time he said when we checked in I like dealing with people like David. ready at the time he said when we checked in I like dealing with people like David. More

I had a very good experience having my car serviced. This was the first oil change for my car. The entire process was very smooth with the COVID-19 precautions. was the first oil change for my car. The entire process was very smooth with the COVID-19 precautions. More

Eddie Dunn is very professional and extremely Eddie Dunn is very professional and extremely knowledgeable. Always makes sure I am getting the right service my van needs and explains what was d Eddie Dunn is very professional and extremely knowledgeable. Always makes sure I am getting the right service my van needs and explains what was done and any other items that may need attention soon. When I bring my van for service I always see Eddie because I know I can trust him. The service department fast, clean and gets the job done right the first time. More

Excellent experience with Loyolity Toyota and if you are in the market for a new vehicle go see Cole Lewis in the sales department,he is awesome and very professional in the market for a new vehicle go see Cole Lewis in the sales department,he is awesome and very professional More

Very kind and helpful service. Will go back again. Always made sure I was taken care of and even went out of her way to fix a recall for me. made sure I was taken care of and even went out of her way to fix a recall for me. More

David Busby was very nice and a pleasure to work with. He asked how I was and how my weekend was. I’d recommend him every time. asked how I was and how my weekend was. I’d recommend him every time. More

David Bigsby was excellent. I took my car in the day before my appointment and he was actually able to have it ready the day I took it in. He called to keep me informed of any problem. When I picked my before my appointment and he was actually able to have it ready the day I took it in. He called to keep me informed of any problem. When I picked my car up he gave me a review of what was done and suggestions of what I might want to take care of in the future. David was very professional and helpful. More

Great service department. David Busby kept me informed of the status of my vehicle and when it would be ready. I was also advised of what areas may need attention in the near future. The cost for future of the status of my vehicle and when it would be ready. I was also advised of what areas may need attention in the near future. The cost for future repairs were provided with my final ticket so that I would not experience shock and awe when it came time to have the services performed. More