Loyalty Toyota Richmond

I received an outstanding service. Loyalty Stand by I received an outstanding service. Loyalty Stand by their name in serviceAnd they always make sure that your service is completed in a professional I received an outstanding service. Loyalty Stand by their name in serviceAnd they always make sure that your service is completed in a professional manner time. More

Dana Reed was excellent from start to finish I want to talk to her on all my visits to the dealership. She was the nicest person I’ve met since coming to the dealership on service side. talk to her on all my visits to the dealership. She was the nicest person I’ve met since coming to the dealership on service side. More

Stewart Winstead and his team have always serviced my 2006 Matrix(bought when dealership was in Colonial Heights) and have always been happy with them.Drove great distance until retired and service and p 2006 Matrix(bought when dealership was in Colonial Heights) and have always been happy with them.Drove great distance until retired and service and professionalism and personalization has never changed always superb.Being a senior citizen by myself now I am confident they will always keep my car in great shape and I recommend to others to call and ask for him. More

Excellent service, Mike Myers provided professional and excellent service. I was late for my appointment but he was still able to work me in for service which was most appreciated. I’ve never had a bad ex excellent service. I was late for my appointment but he was still able to work me in for service which was most appreciated. I’ve never had a bad experience with this dealership. More

Brittany Tench was wonderful. I always call her to set up my appt and deal with her. She cares about making the cust happy, satisfied.. up my appt and deal with her. She cares about making the cust happy, satisfied.. More

They were very fair in trade in vaule and price. I was under time constraints and they had me in and out in 3 hours for a trade in and finance new Tundra. Derrick Lewis my salesman was great and worked v under time constraints and they had me in and out in 3 hours for a trade in and finance new Tundra. Derrick Lewis my salesman was great and worked very hard to secure the deal. The Navy Vet finance guy beat my banks offer. Add in FREE lifetime oil changes and inspections and it's a NO BRAINER! More

Good experience Mike. Always professional, efficient, friendly, nice to see him and all employees in a mask, referred me to Guy Gordon regarding buying another Prius Mike. Always professional, efficient, friendly, nice to see him and all employees in a mask, referred me to Guy Gordon regarding buying another Prius also very helpful without being pushy the trade in value suggested by his boss however was quite an insult given all the maintenance you guys have provided for six years and the suggested turn in value I goggled up Back to Mike and guy very satisfied with both as well as every other aspect of your enterprise except the head of sales who I haven’t met who on behalf of my beloved Prius can kiss my forgive me mom, xxx. More

My experience with Dana Reed at Toyota was a awesome experience. Dana Reed and the staff at Toyota made my experience there pleasant. I felt my vehicle was important to them getting it repaired with urg experience. Dana Reed and the staff at Toyota made my experience there pleasant. I felt my vehicle was important to them getting it repaired with urgency and Timely. Dana Reed kept me up to date the whole way theough. Any questions I had she made herself available to help at any time. For that I can't ask for any better service.. Thank you Dana Reed and Toyota More

I have been dealing with Stewart Winstead and his team since I have been at Toyota. He and his team know my car and that I often travel by myself. Stewart keeps my Avalon in top running condition. I am a since I have been at Toyota. He and his team know my car and that I often travel by myself. Stewart keeps my Avalon in top running condition. I am a senior citizen and don't want to have trouble while on the road. More

Dana Reed provided excellent service on my 10,000 mile checkup. She was friendly and knowledgeable and delivered my car on time. She and the team followed the COVID rules. checkup. She was friendly and knowledgeable and delivered my car on time. She and the team followed the COVID rules. More