Loyalty Toyota Richmond

Service Great service provided by Mr. Wood and the Service team. I was well informed and the job was accomplished in a short period of time. Great service provided by Mr. Wood and the Service team. I was well informed and the job was accomplished in a short period of time. More

Brittany Tench was very accommodating and Real pleasure to work with. Very accommodating and very friendly from Brittany Tench!! Thank you so very much, Brittany Tench!! to work with. Very accommodating and very friendly from Brittany Tench!! Thank you so very much, Brittany Tench!! More

Wayne Epps is an amazing salesman. I appreciate the time he took to find the specific vehicle I requested for a price I am comfortable with. he took to find the specific vehicle I requested for a price I am comfortable with. More

Brittany was amazing to work with. Very respectable polite and very knowledgeable! She has a customer for life! Thank you for being my advisor Brittany! polite and very knowledgeable! She has a customer for life! Thank you for being my advisor Brittany! More

I have been coming here for years with another car that I sold I now come for my Honda Brittany is the best very pleasant and got my car fixed now I'm ready for my road trip! sold I now come for my Honda Brittany is the best very pleasant and got my car fixed now I'm ready for my road trip! More

Great service and very knowledgeable people The people in the service department are courteous, knowledgeable, and easy to work with. Mike Myers is fantastic when it comes to listening to the c The people in the service department are courteous, knowledgeable, and easy to work with. Mike Myers is fantastic when it comes to listening to the customer and then providing detailed information so the customer is comfortable in making decisions for service and repair work. Mike is the best! More

everybody i encountered did great job very attentive everytime i go in everybody is helpful and nice from the person when you drive up my truck was ready but wes was taking care of someone else and anoth everytime i go in everybody is helpful and nice from the person when you drive up my truck was ready but wes was taking care of someone else and another guy in service got me checked out so i could go More

Dana Reed was very informative when she called to explain what maintenance was recommended for my truck. She was polite and knowledgeable. I know she was only doing her job by offering whatever was recommend what maintenance was recommended for my truck. She was polite and knowledgeable. I know she was only doing her job by offering whatever was recommended but I do feel like dealerships try to up sell clients on additional services when they come in for just one thing. That would be my only complaint. However when I declined the additional $450.00 of suggested service Dana was not pushy which I really appreciated! More

Keith Harrison were very professional polite friendly and helped me with everything I needed to purchase my new Toyota Corolla . I would recommend Keith Harrison and Loyalty Toyota to anyone looking for a ca helped me with everything I needed to purchase my new Toyota Corolla . I would recommend Keith Harrison and Loyalty Toyota to anyone looking for a car . More

My Rav4 just had its 20k mile service appt yesterday. Michael Stith was my service associate and he was great. Very helpful, knowledgeable, and friendly. A pleasure to work with. Michael Stith was my service associate and he was great. Very helpful, knowledgeable, and friendly. A pleasure to work with. More