Loyalty Toyota Richmond

Stewart winstead always makes sure service is great and everyone else is very nice also everyone else is very nice also More

It was Chris B. He was very helpful and has a.nice personality. He took extra time to sinc our phone with the screen. Kudos!! He was very helpful and has a.nice personality. He took extra time to sinc our phone with the screen. Kudos!! More

The Sales Consultant, Mina Abdallah was very professional and friendly making the entire experience worthwhile and friendly making the entire experience worthwhile More

I’ve been dealing wit Stewart Winstead and the rest of the team for years! They are great! the team for years! They are great! More

Thank you to Stewart Winstead, who is an asset to this dealership. He is always such a kind helpful informative service person, which is much appreciated. Also appreciated are the free lifetime oil ch dealership. He is always such a kind helpful informative service person, which is much appreciated. Also appreciated are the free lifetime oil changes. More

Bailey Romain addressed my one year inspection with sincere outstanding customer service. I was kept informed of the process and Service on my 2023 RAV4 was completed within the projected time frame. sincere outstanding customer service. I was kept informed of the process and Service on my 2023 RAV4 was completed within the projected time frame. More

When I think about amazing customer service…Brian Johnson comes to mind. Hands down he is the best ever!!!! From holding my car down to shutting it at the end. All I can say is he get the job done & always h comes to mind. Hands down he is the best ever!!!! From holding my car down to shutting it at the end. All I can say is he get the job done & always has a smile on his face! More

Absolutely love Brittany Tench in the Service Dept at Loyalty! She is very knowledgeable and always answers all my questions! She gives me affordable options and always lets me know what is most importan Loyalty! She is very knowledgeable and always answers all my questions! She gives me affordable options and always lets me know what is most important and schedules accordingly. Her kind and courteous attention to detail is second to none! Always ask for Brittany! More

My car is a year old now and needed regular maintenance. David Busby is our service rep and is always very helpful and knowledgeable. He always gets our cars taken care of and back to us when promised. It' David Busby is our service rep and is always very helpful and knowledgeable. He always gets our cars taken care of and back to us when promised. It's great to work with someone who has tremendous pride in their work. More

Stewart Winstead has taken care of our 2019 4 Runner ever since May 2019. He is very professional and keeps us informed if we need anything else done. since May 2019. He is very professional and keeps us informed if we need anything else done. More