Loyalty Toyota Richmond

David did such an amazing job made my life nice and simple will definitely recommend him for anyone looking to schedule services top tier service simple will definitely recommend him for anyone looking to schedule services top tier service More

Nice and clean location and the employees that I met were all very polite people all very polite people More

Great customer service experience , very professional , clean, effecient, fast , reliable. Would recommend to anybody in the area clean, effecient, fast , reliable. Would recommend to anybody in the area More

I had the pleasure dealing with Bailey Romain when I dropped my car off for the Auto Butler treatment. Bailey was very gracious and greeted me by name. I had a small dent on one door of my Highlander. B dropped my car off for the Auto Butler treatment. Bailey was very gracious and greeted me by name. I had a small dent on one door of my Highlander. Bailey said he would get for me the correct color touch up paint. He also was able to have a body shop person look at the dent and give me an estimate to have it taken care of. Bailey made sure I knew what was going on with my car at all stages of the service. I agreed to have the dent fixed. Bailey made sure that my car would be ready for the agreed upon time. I thank Bailey Romain for his helpfulness! More

Bailey Romain was my service advisor. He was professional and expedient with service for my Tacoma. Great Job! Highly recommend Baily Romain and Loyalty Toyota! He was professional and expedient with service for my Tacoma. Great Job! Highly recommend Baily Romain and Loyalty Toyota! More

I had a great buying experience, I feel they really made an effort to give me a good deal. The salesman was knowledgeable and very nice. I will definitely recommend him and this dealer. I like the finance l an effort to give me a good deal. The salesman was knowledgeable and very nice. I will definitely recommend him and this dealer. I like the finance lady too, she gave me and explained different options and I ended up changing my original choice. GREAT DEAL! More

This dealership always goes above and beyond with the service and knowledge of the vehicles they sell. This is my second Toyota that I’ve purchased from them. If you’re looking for your next Toyota I hig service and knowledge of the vehicles they sell. This is my second Toyota that I’ve purchased from them. If you’re looking for your next Toyota I highly recommend this dealership. See Wayne Epps he will take great care of you and your family. More

Loyalty has always been very good to me, from buying my vehicle to maintaining both of my Toyota vehicles vehicle to maintaining both of my Toyota vehicles More

I continue to come back to this dealership because of their quality workmanship and talented service writer customer service. Brittney Trench in particular does an outstanding job in delivering great cus their quality workmanship and talented service writer customer service. Brittney Trench in particular does an outstanding job in delivering great customer service. She is very attentive to her clients and their service needs. I highly recommend Loyalty Toyota in servicing your vehicles. More

My service advisor is excellent. Brittany Tench is always friendly, and makes sure my services are done efficiently. Excellent communications. Brittany Tench is always friendly, and makes sure my services are done efficiently. Excellent communications. More