Loyalty Toyota Richmond

I took my Toyota Corolla in a few days ago to have it serviced and Eddie Dunn helped me out. He was extremely nice and professional. I greatly appreciated his help and timeliness. serviced and Eddie Dunn helped me out. He was extremely nice and professional. I greatly appreciated his help and timeliness. More

Tawney Dabney provides me EXCELLENT customer service and went out of her way to help me. She is a real gem. Give her a raise. She came in early yesterday just to accommodate my schedule. went out of her way to help me. She is a real gem. Give her a raise. She came in early yesterday just to accommodate my schedule. More

While I'm satisfied with the service and staff, I chose to wait and observed customers not wearing face coverings This, I felt, was a failure to enforce rules implemented to help ensure the health of cust to wait and observed customers not wearing face coverings This, I felt, was a failure to enforce rules implemented to help ensure the health of customers & staff. More

Friendly and take time to explain services and why they’re needed. Work with my schedule to have the car ready when I need it. they’re needed. Work with my schedule to have the car ready when I need it. More

Dependable and qualified customer service. Highly recommend friends to go to this dealership for all purchases. Buying a car experience should be this way for all recommend friends to go to this dealership for all purchases. Buying a car experience should be this way for all More

Had an amazing buying experience thanks to Wayne Epps !!! Took us three months to close the deal but his consistency of keeping in touch with me closed the deal from the beginning!!! Thank you so much Loyalt Took us three months to close the deal but his consistency of keeping in touch with me closed the deal from the beginning!!! Thank you so much Loyalty Toyota and specially Wayne Epps . More

Vehicle serviced promptly in 2 hours as expected. Eddie is very knowledgeable service tech who works well with me on my 5 Toyota’s and answers my questions thoroughly. is very knowledgeable service tech who works well with me on my 5 Toyota’s and answers my questions thoroughly. More

This was my first experience with Toyota Service Department. I was greeted by Dana Reed who was very friendly and answered all my questions. Everyone was wearing masks which help me feel as eas Department. I was greeted by Dana Reed who was very friendly and answered all my questions. Everyone was wearing masks which help me feel as ease in this COVID-19 world we live in now. More

MIKE MEYERS PERSONIFIES THE WORD LOYALTY IN YOUR NEW NAME,HE IS LOYAL TO THE CUSTOMER AND LEAVES NO STONE UNTURNED WHEN IT COMES TO YOUR SERVICE.MIKE GOES THE EXTRA MILE TO SEE THAT THE CUSTOMER IS SATI NAME,HE IS LOYAL TO THE CUSTOMER AND LEAVES NO STONE UNTURNED WHEN IT COMES TO YOUR SERVICE.MIKE GOES THE EXTRA MILE TO SEE THAT THE CUSTOMER IS SATISFIED.ANSWERS ALL QUESTIONS WITH A SMILE AND THAT IS WHY I WILL REMAIN LOYAL TO YOUR DEALERSHIP More

Eddie Dunn was excellent from the time I pulled my car in for service until the time I left out! I was in and out in less than an hour! for service until the time I left out! I was in and out in less than an hour! More