Loyalty Toyota Richmond

Had a great experience there it was fast friendly and got what I wanted at the price I wanted 5 star place in the area what I wanted at the price I wanted 5 star place in the area More

When I went in to have my vehicle serviced, I found out my contact did not work there anymore. I spoke with Mike Meyers and he assured me everything would be taken care of, he took the time to go over my my contact did not work there anymore. I spoke with Mike Meyers and he assured me everything would be taken care of, he took the time to go over my account and made sure all my requests were covered. The work was done professionally and on time. More

I bought my automobile nearly fifteen years ago and have had it serviced by Priority and now Loyalty Toyota the entire time. I have always had excellent service at the location in Chester. One of my favorit had it serviced by Priority and now Loyalty Toyota the entire time. I have always had excellent service at the location in Chester. One of my favorite mechanics was Shawn Warren as he took excellent care of my car now Montana has been taking care of it when I bring it in. He has done an excellent job as well! David Busby is my service advisor and is doing an excellent job. He is very thorough and a professional in every sense of the word! He makes this a pleasant experience while I wait on my vehicle More

Eddie Dunn kept me informed by text and created a seamless pick up/drop off service experience! Reattached the windshield rain sensor free of charge. seamless pick up/drop off service experience! Reattached the windshield rain sensor free of charge. More

I had a very good experience having my car serviced. This was the first oil change for my car. The entire process was very smooth with the COVID-19 precautions. was the first oil change for my car. The entire process was very smooth with the COVID-19 precautions. More

David Busby was very helpful and polite. My vehicle was ready at the time he said when we checked in I like dealing with people like David. ready at the time he said when we checked in I like dealing with people like David. More

Dana Reed was the person that assisted me. She was very professional. She went the extra mile to show me the problem n how to correct it should I push the wrong button again. Very personal. Thanks Dana� professional. She went the extra mile to show me the problem n how to correct it should I push the wrong button again. Very personal. Thanks Dana😊 More

Eddie Dunn is very professional and extremely Eddie Dunn is very professional and extremely knowledgeable. Always makes sure I am getting the right service my van needs and explains what was d Eddie Dunn is very professional and extremely knowledgeable. Always makes sure I am getting the right service my van needs and explains what was done and any other items that may need attention soon. When I bring my van for service I always see Eddie because I know I can trust him. The service department fast, clean and gets the job done right the first time. More

Very kind and helpful service. Will go back again. Always made sure I was taken care of and even went out of her way to fix a recall for me. made sure I was taken care of and even went out of her way to fix a recall for me. More

Excellent experience with Loyolity Toyota and if you are in the market for a new vehicle go see Cole Lewis in the sales department,he is awesome and very professional in the market for a new vehicle go see Cole Lewis in the sales department,he is awesome and very professional More