Loyalty Toyota Richmond

Mike Myers is the best of the best! He always accommodates me, and he has never let me down, every time I call to speak to mike, he gets my vehicles in , and it’s always top notch service, he goe accommodates me, and he has never let me down, every time I call to speak to mike, he gets my vehicles in , and it’s always top notch service, he goes above and beyond for his customers, He’s always kind and he never makes me feel like I’m bothering him, when I leave a message , Mike always calls me back, ( which no one does that anymore); Your dealership is lucky to have mike working for you..he definitely is an asset! Thank you... More

David Busby was fantastic! He listened, advised and kept me up on all goings on. VERY personable and honest. We even shared children’s pictures! me up on all goings on. VERY personable and honest. We even shared children’s pictures! More

Brittany was very kind and friendly and professional in her attention to my needs.that is all i have to say lalalalalathus is really stupid her attention to my needs.that is all i have to say lalalalalathus is really stupid More

My Appointment went well. I arrived any and Stewart Winstead was right there as soon as I pulled in Stewart was so helpful. I was about to rent a car while mines was worked on. However Stewart sugges Winstead was right there as soon as I pulled in Stewart was so helpful. I was about to rent a car while mines was worked on. However Stewart suggested. I waited which was smart it took maybe 10 minutes- Stewart was very nice and polite.. If you looking for a Car or service on your vehicle go to Loyalty Toyota in Chester. They are the Best..... More

Great place to get your car serviced. Mike Myers took great care of me, very professional and kind.He also pointed out a few services I need to take care of. great care of me, very professional and kind.He also pointed out a few services I need to take care of. More

Mr. Stewart Winstead was very helpful and friendly. He kept us informed on the progress of our service. Thank you Mr. Winstead for your help! kept us informed on the progress of our service. Thank you Mr. Winstead for your help! More

David Busby did an amazing job. I had an emergency flat tire and he and his team prioritized my need. Thanks. Great device. Highly recommended. tire and he and his team prioritized my need. Thanks. Great device. Highly recommended. More

Great customer service, Karen Jarrelle! Your patience with my many questions & help was very much appreciated! Would recommend you to anyone for a good experience! with my many questions & help was very much appreciated! Would recommend you to anyone for a good experience! More

Cole Lewis was nice and easy to work with, very informative and patient with all of my questions and willingness to explore many options And test several different cars. No pressure! informative and patient with all of my questions and willingness to explore many options And test several different cars. No pressure! More

Brittany was such a professional during my visit. Her customer service skills are very very good. She took the time to bring me back in the shop to get a visual on what was wrong with the car as the work customer service skills are very very good. She took the time to bring me back in the shop to get a visual on what was wrong with the car as the working technician advised her and I appreciated that very much. More