Loyalty Toyota Richmond

Can’t beat the service provided by Dana Reed at Loyalty in Colonial Heights. She is professional and will make you feel welcomed from the moment she greets you. Every question is answered in a clear easy in Colonial Heights. She is professional and will make you feel welcomed from the moment she greets you. Every question is answered in a clear easy to understand manner. You will not be rushed or made to feel you are intruding on her time. Ask for Dana, she will treat you with respect and answer any question you have with a smile. More

Dealership is friendly and works hard to provide a positive experience to it's customers . positive experience to it's customers . More

Stewart Winstead was courteous and professional during our interaction. I've had my RAV4 for two years now and Loyalty has always been very good to deal with. You have excellent customer service. our interaction. I've had my RAV4 for two years now and Loyalty has always been very good to deal with. You have excellent customer service. More

I have worked with Luis Ramirez twice since buying my 2026 Toyota Corolla Cross. He is very thorough, and a pleasure to work with. 2026 Toyota Corolla Cross. He is very thorough, and a pleasure to work with. More

I have been to this dealership's service department several times and have been impressed with their professionalism every time. I have worked with Dana Reed on the last few visits and she has been pl several times and have been impressed with their professionalism every time. I have worked with Dana Reed on the last few visits and she has been pleasant and courteous. Highly recommend. More

Great people always on time gives prompt updates as well as resolution advice and recommendations on future service as resolution advice and recommendations on future service More

Appointment scheduled and they took me right away. Estimated time was on point. Paul Taylor was professional, personable and a pleasure to work with Estimated time was on point. Paul Taylor was professional, personable and a pleasure to work with More

I continue to have a great experience with Loyalty Toyota after the purchase of my new vehicle. Mark Cartwright sure my 10K visit was good one - fast, efficient and well explained. after the purchase of my new vehicle. Mark Cartwright sure my 10K visit was good one - fast, efficient and well explained. More

David was very considerate of my time, when it came to handling the service of my vehicle. Thank you 🙏🏾. handling the service of my vehicle. Thank you 🙏🏾. More

Because of incredible customer service that I receive from Stewart Winstead and Ross Willis, I drive 3 hours from North Carolina for all service work on my Toyota! It is always well worth the drive to L from Stewart Winstead and Ross Willis, I drive 3 hours from North Carolina for all service work on my Toyota! It is always well worth the drive to Loyalty Toyota to be taken care of and made to feel that my business is important to this dealership!!!! More