Loyalty Nissan Richmond

Roger Hodges was professional, courteous and caring. I mentioned the passing of my mom, and he sent his condolences. I thank him for that. The service was done in a timely manner. I mentioned the passing of my mom, and he sent his condolences. I thank him for that. The service was done in a timely manner. More

Roger Hughes is always very professional and courteous. I would rate the dealership excellent, but my wait time was 30 minutes longer than what they told me. For an oil change, I was there from 2:40 (app I would rate the dealership excellent, but my wait time was 30 minutes longer than what they told me. For an oil change, I was there from 2:40 (appt. time 2:45) til 4:45. I thought 1 1/2 hours was long. I know they were busy and was glad to get the appt. But wait times always seem too long. Thank you More

Robert Warner is my salesperson. Always attentive, promptly accesses my needs and bends over backwards to assist. Truly always a pleasure working with him. Always attentive, promptly accesses my needs and bends over backwards to assist. Truly always a pleasure working with him. More

Excellent service from the service department to the sales department. Helped in every way possible and never pushed a sale. sales department. Helped in every way possible and never pushed a sale. More

First time at this dealership. Personnel polite and courteous. Had a good experience. Salesperson Kevin Collins did a great job. Kudos! Personnel polite and courteous. Had a good experience. Salesperson Kevin Collins did a great job. Kudos! More

Very clean and love the service they provide when I'm there customer service representatives are very nice and friendly there customer service representatives are very nice and friendly More

Service has improved a lot over the years past. . Great Experience this time thanks to Roger Hodges!!!! . Great Experience this time thanks to Roger Hodges!!!! More

As always, Kim Turner and co-workers have done an excellent job in maintaining services for my vehicle. I appreciate all that they do. excellent job in maintaining services for my vehicle. I appreciate all that they do. More

I've purchased a car there about 9 years ago, and I think you all have the best quality of vehicles you all have the best quality of vehicles More

This was the second time that I’ve had Kim Turner as my advisor. She such a pleasure to work with and the wait time wasn’t long at all. advisor. She such a pleasure to work with and the wait time wasn’t long at all. More