Loyalty Nissan Richmond

Roger Hodges was very professional and have a nice personality I hope he always be there when it time for my car be service personality I hope he always be there when it time for my car be service More

Everyone there was very, very helpful and courteous, very professional and was willing to make a way for the service to fulfilled. professional and was willing to make a way for the service to fulfilled. More

Jonathon Stowers really cares about Loyslty customers and is great to work with in the service department is great to work with in the service department More

Stephanie McLaughlin was the perfect person to tend to my needs and she did an outstanding job helping me solve my problems when I really needed help. In my opinion she is the best employee there who deserve needs and she did an outstanding job helping me solve my problems when I really needed help. In my opinion she is the best employee there who deserves a raise and more responsibilities to help further her career at loyalty Nissan. I know that if I have any issues with my car, I would be able to rely on Stephanie to rise to the occasion with optimal customer service, professionalism, and knowledge of her job. I can't stress enough how important of an employee she is and an asset to your company and I will be beside myself if she wasn't given the proper recognition for all that she do and will do in the future for the customers who loves her so much. I believe loyalty Nissan is in good hands as long as she's given the opportunities to advance in a more leadership role to spearhead the success of your company. More

Fast and very friendly and personal, met my timeframe so can be to work on time can be to work on time More

Loyalty Nissan is a great dealership to service your car. I have always serviced my car here and because my service advisor is always doing a great job and I’m satisfied from their services. I have always serviced my car here and because my service advisor is always doing a great job and I’m satisfied from their services. More

I went in for a state inspection for my 2023 SR and they got me out of the door faster than I can cook a bowl of noodles. What an awesome staff, I will definitely keep coming back. got me out of the door faster than I can cook a bowl of noodles. What an awesome staff, I will definitely keep coming back. More

Professional, knowledgeable and courteous. Very enjoyable to have Roger Hodges work with me on each occasion. Very enjoyable to have Roger Hodges work with me on each occasion. More

Lamont Wright was awesome. His customer service is always the best that I have received from any car dealership. I will definitely be going back for all my Nissan services. His customer service is always the best that I have received from any car dealership. I will definitely be going back for all my Nissan services. More