Loyalty Nissan Richmond

Took great care of me throughout the day while I was waiting on my vehicle. And informed me of when I would finished waiting on my vehicle. And informed me of when I would finished More

Great service but seems took longer than usual. Staff was very kind and professional and kept me informed. Staff was very kind and professional and kept me informed. More

Zach was professional and knowledgeable about products. Had a great experience and left as a happy customer. Had a great experience and left as a happy customer. More

Service writer (Jerry) was excellent, he was prompt and professional. Waiting area was comfortable, lacking with coffee, but greatly appreciated delish donuts😊. Wait time was longer than expected for o professional. Waiting area was comfortable, lacking with coffee, but greatly appreciated delish donuts😊. Wait time was longer than expected for oil change, over an hour. Thanks More

I was greeted by my service representative Kim Turner who was very friendly and professional. Kim made sure my vehicle was checked in and all repairs were addressed. Kim also kept me informed about the ser was very friendly and professional. Kim made sure my vehicle was checked in and all repairs were addressed. Kim also kept me informed about the service and gave recommendations for other services needed. More

Lamont Wright assisted me when I came in for some routine work. He was courteous and very helpful. He was especially helpful in explaining some brake work that would be needed on my next maintenance date. work. He was courteous and very helpful. He was especially helpful in explaining some brake work that would be needed on my next maintenance date. More

Kim Turner was very helpful and kind! She took care of everything I needed. Service was done in a timely fashion. Thank you! She took care of everything I needed. Service was done in a timely fashion. Thank you! More

My wait time, was what I expected, my service rep told about an hour wait time, because they were short staffed and she delivered what she said. Service rep Stephanie M. about an hour wait time, because they were short staffed and she delivered what she said. Service rep Stephanie M. More

Robert Warner was very professional and a pleasure to work with. He always kept our best interests in mind during the entire transaction. work with. He always kept our best interests in mind during the entire transaction. More

Always great service. I trust Stephanie the service advisor. Their prices are competitive unlike bmw dealers with my other car that’s a bmw. I go to an indie for that I trust Stephanie the service advisor. Their prices are competitive unlike bmw dealers with my other car that’s a bmw. I go to an indie for that More