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Loyalty Chevrolet Cadillac
Williamsburg, VA
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248 Reviews of Loyalty Chevrolet Cadillac
I was treated very well, Five star Always treated with respect, that's why I do business with Holiday. The customer lounge is comfortable and well stocked with current mags. The sales s Always treated with respect, that's why I do business with Holiday. The customer lounge is comfortable and well stocked with current mags. The sales staff will spend time talking and answering your questions even if they know you are not buying now. More
Has always been excellent I have been going to this dealership since we moved here 6 years ago. I never had a problem with service or friendliness and honesty. I have been going to this dealership since we moved here 6 years ago. I never had a problem with service or friendliness and honesty. More
tire system The dash board had a sign that said service tire monitor system. I took it it in and they found one of the tire indicators was not working and needed The dash board had a sign that said service tire monitor system. I took it it in and they found one of the tire indicators was not working and needed to be replaced. they did it very timely and I was on my way home, quicker than I thought I would be. More
Excellent attentive team! This is a very personable and professional dealership. They take the time to listen and answer questions. I was very impressed with their team approac This is a very personable and professional dealership. They take the time to listen and answer questions. I was very impressed with their team approach. More
Recall I finally made an appointment after getting the recall notice on my vehicle. The staff were incredibly nice and helpful. I’m a new driver and don’t kn I finally made an appointment after getting the recall notice on my vehicle. The staff were incredibly nice and helpful. I’m a new driver and don’t know much about cars so I had a couple of questions before coming in and the guy who I spoke to was helpful. The waiting room is nice and I got free hot chocolate and snacks so I was happy. It only took 30 mins, which was a pleasant surprise. More
Great service Called for appointment,they went out of their way to accommodate me ,broght car in efficiate very little wait time Big thank you will certainly tell m Called for appointment,they went out of their way to accommodate me ,broght car in efficiate very little wait time Big thank you will certainly tell my friends More
Great people, great service Time again for our free VA inspection. Treated like a paying customer. Could not ask for more. Techs are friendly and knowledgeable. Service desk f Time again for our free VA inspection. Treated like a paying customer. Could not ask for more. Techs are friendly and knowledgeable. Service desk folks keep you updated on the process. Look confused, first employee to notice will ask how can I help. Great customer friendly, service oriented business. More
Oil Change Brought the vehicle in at 7:45. They were done an hour later. This is the level of competence I have come to expect from the dealership. These guys ar Brought the vehicle in at 7:45. They were done an hour later. This is the level of competence I have come to expect from the dealership. These guys are awesome! More
Excellent service, good communication After experiencing difficulty with the CUE system, the Service Department worked with me to secure some GM assistance to resolve the problem. Parts w After experiencing difficulty with the CUE system, the Service Department worked with me to secure some GM assistance to resolve the problem. Parts were installed in a timely manner and everything works properly. More
Love this place Bought a 2015 Chevy Pickup 2 years ago & has always gotten good service from them. Friendly folks. Last week my truck started to cut off while idling. Bought a 2015 Chevy Pickup 2 years ago & has always gotten good service from them. Friendly folks. Last week my truck started to cut off while idling. They spent most of the day running test & found out I had just gotten a bad tank of gas. They advised me to just burn it off. I was relieved because I was expecting a big problem. This guys are honest & do a great job. More