Low Country Volkswagen
Mt Pleasant, SC
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Traded 'up' - 2003 Passat to 2013 Passat. James Ahlstrom's patience and attention to my previous service needs were great, and definitely played a part in my decision to keep my vehicle purcha James Ahlstrom's patience and attention to my previous service needs were great, and definitely played a part in my decision to keep my vehicle purchase East of the Cooper, and continue with the VW product. Working with Phil Tackett for the purchase of my new (well, new to me) Passat was a pleasure - no 'sales talk' - just a focus on quality customer service by listening to my needs and concerns, and providing product knowledge. John Weyer made the actual 'buying' process painless. He was able to provide several options that would work for everyone. With my latest purchase I look forward to continuing to receive the kind customer service I've come to expect from the staff at Low Country Volkswagen. Regards, Rhoda Ryan More
New car purchase Phil Tackett was extremely easy to work with for the purchase of our new vehicle and was very patient and helpful with some of our nonstandard needs ( Phil Tackett was extremely easy to work with for the purchase of our new vehicle and was very patient and helpful with some of our nonstandard needs (due to being a military family in the middle of an international move)... Communication was excellent and he was available to answer any and all questions we had be it in person, via email, phone, or text. The ease with which I could get information and help made this an extremely pleasurable and painless buying experience-- at no point did we feel the least bit of pressure which was quite refreshing after previous car shopping experiences at other dealers that were far less enjoyable. Overall, I am extremely pleased with the entire process and grateful to Phil for the time and effort he took to make sure we were taken care of. I would not hesitate to do business with him again or to recommend him to others. Thanks again! More
"Easy" From the search online to the email communication with Kelly to the dealership interaction with Phil and final paperwork with John, the whole process From the search online to the email communication with Kelly to the dealership interaction with Phil and final paperwork with John, the whole process was... easy! More
Fantastic experience I felt very comfortable during every stage of this purchase and would definitely recommend Phil to anyone looking to buy a VW. They found the exact ca I felt very comfortable during every stage of this purchase and would definitely recommend Phil to anyone looking to buy a VW. They found the exact car I wanted and made the financing process very smooth as well. More
Easy and fast to work with I had a number in mind when I went to LC Volkswagen and that number was met instantly without the constant hassle of negotiations which I really appre I had a number in mind when I went to LC Volkswagen and that number was met instantly without the constant hassle of negotiations which I really appreciated. They didn't waste my time and I was always in and out very quickly. I would definitely recommend anyone purchase a car from here. More
Volkswagen Guy for Life My husband was really impressed with the work you did. You do have a system, and it's great. It was a real pleasure. We will definitely be seeing you My husband was really impressed with the work you did. You do have a system, and it's great. It was a real pleasure. We will definitely be seeing you again!! I put a review on the mom swap page telling all about my experience. I hope that other mothers out there find you and see for themselves women CAN BE TREATED WELL and they don't need a man involved to make a good sale. Chris hates the whole car buying process, but you made it good and when he says "That's a good car guy", he means every word of it. Thank you for getting it all ready for him to sign and for getting us out of there approved and with the two cars we wanted. More
out town guy My Jetta had front end noise James and his team went to work on it right way .( not like the other east coast VW ) They got me back on my vacation My Jetta had front end noise James and his team went to work on it right way .( not like the other east coast VW ) They got me back on my vacation in about 2 hours .not days like the other one said before they could look at it . Very friendly More
Customer Service Wonderful customer service by James, as always. It's a pleasure dealing with your service dept. Thank you for always working so hard to help out the Wonderful customer service by James, as always. It's a pleasure dealing with your service dept. Thank you for always working so hard to help out the customer! More
I contacted kelly regarding several of the cars listed on your website. She immediately responded and helped me with my questions. I called her again Saturday morning, 3/29, and told her we were on our way your website. She immediately responded and helped me with my questions. I called her again Saturday morning, 3/29, and told her we were on our way. When we arrived at the dealership, Phil already had the car he thought would be perfect for us, up front and ready to be viewed. We went inside and met Kelly, she was very friendly, it was a nice greeting. We went with Phil for a test drive, returned to the dealership and started on the paperwork. Both Kelly and Phil were very nice, both offered us drinks while we did the paperwork and were very pleasant to talk to. Overall it was a great experience. It was the first car buying experience for my two teenagers, I wanted them to see it from the beginning to the end. You staff made all of us feel very welcome and made the entire experience very positive. Thank you very much. More
Carroll Bracato was very nice and extremely helpful throughout the entire process. He was extremely patient when helping me set up my new car's radio stations, connecting my phone, setting the clock, e throughout the entire process. He was extremely patient when helping me set up my new car's radio stations, connecting my phone, setting the clock, etc. He was very knowledgeable about the Passat options, and communicated them in a way that was easy for me to understand. More