Lovering Volvo Cars Nashua
Nashua, NH
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Excellent service today ! Great service picking up our new leased vehicle today.. The Sales Person was James Malone. No pressure on the sales and all questions answered. Eve Great service picking up our new leased vehicle today.. The Sales Person was James Malone. No pressure on the sales and all questions answered. Everything ready and waiting as promised. Excellent walk through and explanation on the car and the paperwork was made as painless as possible. Definitely recommend James and the dealership.. We have used their Service Dept in past years, also and it has always been professional and courteous. More
Amazing Service I recently purchased a Volvo XC 60 from Lovering. I shopped around of course at different dealerships but none compared to Lovering. Rick Lovering w I recently purchased a Volvo XC 60 from Lovering. I shopped around of course at different dealerships but none compared to Lovering. Rick Lovering was so helpful but NEVER pushy. He knew that I wasn't making a purchase on the first visit and because of my busy schedule it would be 1-2 months before I would buy. He kept in touch but only to update me on what was new in stock. Upon my decision James took me through the final purchasing process. James was VERY knowledgeable on this vehicle. There are so many features and a lot to learn but he is above and beyond any other salesperson at other dealerships. When shopping for Volvo's there is no comparison, Lovering Volvo and James are above and beyond their competitors! More
We have bought cars atLovering for over 20 years a We have bought cars at Lovering for over 20 years and have always had a great experience. James Malone our sales person was easy work with and as usua We have bought cars at Lovering for over 20 years and have always had a great experience. James Malone our sales person was easy work with and as usual we left feeling good about our experience and our new car. More
excellent! James Malone was very knowledgable and pleasant; I never felt pressured.He is a big asset to your company. He has a very relaxed way that makes one f James Malone was very knowledgable and pleasant; I never felt pressured.He is a big asset to your company. He has a very relaxed way that makes one free to ask any question. This is important especially to a women. Would recommend him to my friends! . . More
World class experience Jeremy Hicks was our sales consultant. He was incredibly knowledgeable, professional and friendly. I particularly liked how he spoke of Volvo and repr Jeremy Hicks was our sales consultant. He was incredibly knowledgeable, professional and friendly. I particularly liked how he spoke of Volvo and represented the brand, he was very impressive. Everyone we met and worked with was genuine and welcoming. Jeremy made the process easy and we couldn’t be more pleased with our experience. Even the owner took the time to introduce himself and congratulate us. World class experience. We are incredibly pleased. Thank you for making this process so enjoyable. More
Pleased with our car buying experience. We were very pleased with the overall process of purchasing our new 2018 Volvo V90 Cross Country at Lovering Volvo of Nashua. There was a large inven We were very pleased with the overall process of purchasing our new 2018 Volvo V90 Cross Country at Lovering Volvo of Nashua. There was a large inventory of new vehicles to choose from, a friendly and knowledgeable staff, no sales-pressure, and a relaxed flexibility during the price negotiation process. The newly redesigned facility is attractive and comfortable. And there is even a fitness center for those who want to work out while their car is being serviced. The loaner program is outstanding We appreciated the time our sales rep Erik spent with us sharing his knowledge of the vehicle, and his attention to all the necessary arrangements: obtaining the vehicle options, the insurance binder, the state vehicle registration, and scheduling one-month courtesy service appointment. His assistance with setting up Driver Profiles, Volvo On Call, and System Settings was very helpful. We are very impressed with the V90 Cross Country - particularly the tech features, interior comfort, ride and handling. More
No Customer Service or Integrity I am so sad to write this review of Lovering Volvo. I have been a customer for years and bought a newer XC60 from them. I purchased the warranty with I am so sad to write this review of Lovering Volvo. I have been a customer for years and bought a newer XC60 from them. I purchased the warranty with the car on a Sat and early Sun morning cancelled it in writing to the sales person and to Cory Brickley and followed up no less than ten times with the sales person and the business manager. All the business did was yank me around, even though I cancelled, they still sent the payment to the warranty company and never cancelled. I had to dispute it to my credit card and then saw that they LIED about the dispute on the credit card. I had to appeal it again and finally involved the dealership owner who was going to honor the cancellation, but still received snarky emails from the business manager, Cory who was NOT friendly and just snide in his responses (even though factually I was 100% correct and had been dealing with this for 6 months!!!). Fortunately the credit card company did the right thing based on my communications. I thought that they were a trustworthy business and I had found a car dealership that valued customer service, but I have been shown once again that my loyalty to Lovering does not mean that they are loyal back. Buyer Beware! More
Eceptional car buying experience! Had an amazing experience with Victor's help at Lovering. I needed to purchase a vehicle at very short notice and had only an idea of what type of car Had an amazing experience with Victor's help at Lovering. I needed to purchase a vehicle at very short notice and had only an idea of what type of car and how much I would like to spend. Victor had spent his time searching for just the right car, communicating to me throughout the process every detail and concern, in a very patient and professional manner. He made everything, including the mountain of paperwork, an exceptionally easy process. He truly cares about the customer's experience and satisfaction! I am sure I will come to him again in the future for my car needs! When it came time for the finance portion of it, I could not have asked for a faster and smarter person than Cory! Swift, bright, accommodating, and a very pleasant and genuine person, Cory was excellent! Great overall experience, at a beautiful dealership. More
Great buying experience! We would highly recommend Lovering Volvo Cars in Nashua, NH. We were looking for a couple of vehicles on their lot that were within our budget. Steph We would highly recommend Lovering Volvo Cars in Nashua, NH. We were looking for a couple of vehicles on their lot that were within our budget. Stephen was very helpful to us and very accommodating. They were wonderful from beginning to end and we purchased the car that same day. The service is the best, bar none. Buying a car was such a pleasant experience for us at the Volvo dealership in Nashua. We absolutely love our Volvo and the Volvo Nashua team made it happen. Thank you Lovering Volvo Cars of Nashua. You guys are the best! More
Exceptional Experience! Victor exemplifies professionalism and had such patience with me throughout my purchase of the Volvo XC90. I couldn't be more happier with my decisio Victor exemplifies professionalism and had such patience with me throughout my purchase of the Volvo XC90. I couldn't be more happier with my decision. Victor spent such quality time addressing my options and price range to ensure the vehicle was a perfect match for me. I will not step into another dealership after my exceptional experience. More