Lovering Volvo Cars Nashua

We decided to buy a car during a pandemic. Not sure it was the best idea but we ended up having the best possible experience. After searching all over the country, we found the perfect CPO 2020 Volvo XC90 was the best idea but we ended up having the best possible experience. After searching all over the country, we found the perfect CPO 2020 Volvo XC90. It was exactly what we wanted (we love our 2009 XC90) but it was NH and we are in CA. My husband was less interested in buying a car during a pandemic, or a car at all so it was up to me to make it happen. Enter our sales consultant, Rich Melletus, from Lovering Volvo. Some people would never dare to buy a car sight unseen, but with Rich’s amazing customer service and modern technology, it felt like we were on the lot. I’m a very no nonsense woman. When I’m on a mission there is no stopping me—just ask my husband who didn’t really want a new car. Rich was by my side every step of the way. He was extremely responsive and detail oriented. He was always available to answer questions and confirm that he had received this or that and he was able to answer all of my questions. Rich was very honest. He inspected the car, sent me a personal YouTube video and pointed out a few minor scratches of which he arranged to have repainted before the sale was final. We don’t buy cars that often so I cannot express how grateful I am to have had such a positive experience. If you’re looking to buy a Volvo and you want to work with someone who is competent, respectful, knowledgeable and professional, Rich Melletus is the sales consultant to request! Thank you, Rich! Can’t wait to drive our new car! More

new car purchase We just purchased a new 2020 XC40 from this dealership. Our car was delivered by Richard Johnson. We were very impressed with the way he told us all We just purchased a new 2020 XC40 from this dealership. Our car was delivered by Richard Johnson. We were very impressed with the way he told us all about the vehicle as we were taking delivery. He was very knowledgeable, patient and a pleasure to deal with. Everything went smoothly with this dealership. We traveled from CT to get the car we wanted at the right price. I would highly recommend this dealership and will return when it is time to get another Volvo. More

Amazing experience! Had an amazing experience here purchasing my first Volvo! Our dealer, Rich, was extremely informative and helpful in walking us through the Volvo XC40 Had an amazing experience here purchasing my first Volvo! Our dealer, Rich, was extremely informative and helpful in walking us through the Volvo XC40. He was able to answer all of our questions and more, all with a very professional and friendly demeanor. He really went the extra mile to ensure we had a smooth experience, and truly wanted to help me find a car I would love. Would absolutely recommend working with Rich at Lovering Volvo, and am extremely happy with my purchase! More

Making car-buying a pleasant experience again We needed to buy a new car quickly to replace an older vehicle that had developed some major issues. Dreading the process, we walked into Lovering Vol We needed to buy a new car quickly to replace an older vehicle that had developed some major issues. Dreading the process, we walked into Lovering Volvo, and were instantly greeted by our Salesman Richard Johnson. What followed was possibly one of the best car-buying experiences I have ever had. From the time we walked into Lovering, till the time we left, never once did we feel any pressure to buy a vehicle, or felt like we were constantly being "sold to". I'll use the name Richard a lot, but Im sure this dealership has other gems, judging from the reviews I read before I came here (Yes, I've also seen them walking around the floor while we waited to be served). Richard was extremely courteous, professional, knowledgeable, and helped us very quickly, to narrow down our choices to something that would fit our needs. He was honest and forthright in his evaluation of the various options, and helped us make our choices based on budget and needs. We're very happy with the absolute, bottom-dollar deal that Lovering gave us, and the quality of the service we endured while we were there. Richard, was largely responsible for our stellar experience, while at Lovering, and one incident deserves particular mention: Our son was gifted a free Volvo XC90 at the end of our deal, which he was positively thrilled to receive. Upon reaching home, we found that the car was broken, and it wouldn't turn (probably a manufacturing defect). Took it back to Richard when we went there next, he apologized, and made arrangements to replace it, and I was to pick it up the next time I was in the neighborhood. A week later, after we had bought the car, he delivered it to our doorstep, along with keys and remaining paperwork for the vehicle. He didn't have to to do this, but he did, and it spoke volumes about commitment. If there was anything lacking it was probably the financing process for the vehicle. I have really good credit, but I didn't get a good financing deal from Lovering (especially because I was told that I could get a great deal from Volvo financing). It all worked out in the end, however, since my credit union managed to get me a a really great deal instead. A minor discomfort because of this, and probably others have had better experiences in this department, but I would still recommend this dealership and the salespeople that work here, as they're like nothing I've ever seen! More

Great experience working with Rich Metellus Really enjoyed the 3+ hours spent working with Rich Metellus at Lovering Volvo. Knowledgeable, low-pressure, really felt like he had our best interes Really enjoyed the 3+ hours spent working with Rich Metellus at Lovering Volvo. Knowledgeable, low-pressure, really felt like he had our best interests at heart. Showed us lots of options and answered all our questions, going through each accessory as well as listening to what we find important. Very happy with our purchase and with the service received from Rich - 2nd time buying from Lovering and will do so again! More

Never have I ever. Never have I ever had such a great experience purchasing a vehicle. The Lovering staff were all so knowledgeable and helpful. We had a very pleasant Never have I ever had such a great experience purchasing a vehicle. The Lovering staff were all so knowledgeable and helpful. We had a very pleasant and low pressure sales experience. I would certainly recommend this group of professionals. Most importantly, we were able to drive away in a top rated vehicle for safety and reliability. More

I did not buy a vehicle just yet due to what is going on right now, but when I visited Lovering Volvo I spoke with Jacob Rice and he was kind, smart and very patient with me. When I am ready to purchase I w right now, but when I visited Lovering Volvo I spoke with Jacob Rice and he was kind, smart and very patient with me. When I am ready to purchase I will sure be back to buy from Jacob! More

Bought a new car- Autumn Williams was GREAT!! I bought a new car during COVID and couldnt be happier with my sales person Autumn Williams. She not only dropped the car off and wiped everything dow I bought a new car during COVID and couldnt be happier with my sales person Autumn Williams. She not only dropped the car off and wiped everything down, but kept in contact with me after the fact to ensure I knew how to use the radio and any other features throughout the vehicle. This is nice given that I didnt have a strong tutorial with COVID not giving us the opportunity to sit side by side and walk through the various features. She also checked back to ensure all of my paperwork was received etc. I would highly recommend her to anyone looking to buy a vehicle in NH. More

Francesca Hamilton was an amazing sales associate! Very knowledgeable and out of the park customer service. I will recommend this dealership to all my friends. knowledgeable and out of the park customer service. I will recommend this dealership to all my friends. More

Dan Carlin is amazing! Very thorough, Great attention to details, friendly and understanding. He was constantly following COVID guidelines that kept us at ease. Thnx! details, friendly and understanding. He was constantly following COVID guidelines that kept us at ease. Thnx! More