Loveland Ford Lincoln

I came in on a Saturday and met Melissa in the Ford dealership parking lot. She was so friendly and down to earth-I related to her immediately. She was so nice to my yellow labrador Sam. We had a r dealership parking lot. She was so friendly and down to earth-I related to her immediately. She was so nice to my yellow labrador Sam. We had a relaxed test drive and Sam was able to come into the building while the paperwork was completed. Melissa is a wonderful salesperson. I will defintely go see her when I bring my Escape in for service and when I get my second dog, a yellow lab puppy, this spring. I love my Escape. Julie Burton More

Melissa Garland is an amazing saleswoman who has the confidence and the patience to close. She answered every question I had and if she didn't know, she was honest. She always directed me to a source wh confidence and the patience to close. She answered every question I had and if she didn't know, she was honest. She always directed me to a source where I could get that information, or she would get it for me. Melissa deserves five stars for her selling expertise. I am very impressed with her and Loveland Lincoln Ford. More

My wife and I had a great experience working with Melissa Garland at Loveland Ford. My wife is pregnant with our second child and we wanted to upgrade to something with a 3rd row and more space. We went Garland at Loveland Ford. My wife is pregnant with our second child and we wanted to upgrade to something with a 3rd row and more space. We went into Loveland Ford leaning toward a GMC Acadia we looked into at another dealership, but we wanted to look into a Explorer and Flex as well. We were blown away, and surprised about how much we liked the Flex. Melissa and the team took the time to get to know my Wife and I and find out what my needs were. Melissa was never pushy or high pressure, but rather informative and amazingly helpful. The buying process was easy. I felt like I was given a great price for the flex, and a decent price for my trade. I couldn't be happier with my Ford Flex and my experience at Loveland Ford. Easy 5 star rating and would highly recommend them to any of my friends or people reading this review. More

Mellissa Garland Has been of great assistance to me in the purchase of 2 different Ford F150 pickups. She is very knowledgeable in the vehicles as well as helpful to me as a costumer. When I went to buy m the purchase of 2 different Ford F150 pickups. She is very knowledgeable in the vehicles as well as helpful to me as a costumer. When I went to buy my second F150 I went directly to her knowing that I would receive knowledgeable advice and friendly service. I would recommend her to anyone I know who would be interested in purchasing a Ford vehicle. Tom Raley More

Perfect buying experience. I was impressed how I was made to feel very important even though I was buying an older higher mileage car. My salesperson showed me the car fax and went over all of the service re to feel very important even though I was buying an older higher mileage car. My salesperson showed me the car fax and went over all of the service records with me. I am very happy with my new car and would recommend this dealership to anyone. More

Missy found the perfect car for me! This was a great experience, the even called me back in for a cheaper payment! I am bringing my wife in soon to buy a car too. Thank you!! experience, the even called me back in for a cheaper payment! I am bringing my wife in soon to buy a car too. Thank you!! More

Missy went out of her way to make our purchase a pleasant experience. We enjoyed her customer service so much we bought another vehicle from her. experience. We enjoyed her customer service so much we bought another vehicle from her. More

Pros: Great Salesman very warm and friendly dealership Pros: Great Salesman very warm and friendly dealership Cons: Sold me a truck, and they just told me they dont have the title after 8 weeks of wait Pros: Great Salesman very warm and friendly dealership Cons: Sold me a truck, and they just told me they dont have the title after 8 weeks of waiting for the title in the mail as promised! Well let me start out by saying when I walked into Loveland Ford I was welcomed right away by Jason Dolliv who was my salesman. He was very kind and understanding and worked out what i thought was a great deal on a 2006 ford f150. He is the best salesman i have ever worked with and i would gladly go to him again! Now onto the bad I bought the truck on Oct 26 in cash and was told that the title would be mailed to me and got my temp tags. well my temp tags were up in five days ( it is now Dec 19) and still no title to be seen so i called Michelle Billington who is in charge of titles. she told me that they did not have the title and asked if she could make a call and call me back. A couple minutes later I recieved a call from Michelle and she told me she couldn’t get a hold of (him) my assumption (him) is previous owner. i was then sent back to the dmv to get another 30 day temp tag where the dealer had to be called again and Michelle told the people at the DMV that the Dealer Lost the title to my truck and they had just applied to get a new one. My question is in the 8 weeks I was waiting for my title why did they not realize they (Lost) the title and or how can a Dealer sell a vehicle when they dont have the title to begin with? on the bright side they reimbursed me for the $6.22 for the new temp tags for an aditional 30 days. I am very dissapointed because I thought I finally found a dealership that was Honest and wasn’t into screwing over the little man. well I guess they are just like all the rest. Hopefully they will work everything out before i have to purchase another temp tag i will update once everything is worked out. UPDATE: Loveland Ford took care of the Problem with the title and got it to me 3 wks later still a little disappointed it took as long as it did, but they did take care of everything! More

Our experience with Jason was a 10. He got us what we needed on our trade in in orderto have enough money down to purchase the new car. He did his job very well will buy here again. needed on our trade in in orderto have enough money down to purchase the new car. He did his job very well will buy here again. More

Melissa established a very courteous and friendly relationship with us immediately when she greeted us even before we entered the dealership. She was very knowledgeable about the vehicle we were in relationship with us immediately when she greeted us even before we entered the dealership. She was very knowledgeable about the vehicle we were interested in and was very non-aggressive as she led us step-by-step through the purchasing process. She pointed out all of the features of the automobile before and during our demonstration drive. She answered all of our questions, and was helpful in negotiating the final cost of the vehicle. She has always greeted us with a smile and has gone the "extra mile" to be sure we are completely satisfied with our purchse. It was a pleasant experience and left us with a good feeling of the Loveland Ford dealership. We have already told others that when they are in the market for a vehicle to be sure to contact Melissa. More