
Loveland Ford Lincoln
Loveland, CO
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Bought 2017 F150 - NO PRESSURE Arrived and walked the lot and we were met by an assistant sales person and then greeted by Joel Brown and had a great experience. No pressure, answe Arrived and walked the lot and we were met by an assistant sales person and then greeted by Joel Brown and had a great experience. No pressure, answered all questions and went well above the norm by having to go quite a ways across the busy street to get the truck we wanted to test drive. My husband loved the truck and had no problems saying, let's do this. Joel made the experience quite simple and the whole process only took a couple hours. In and out and we were out and having lunch. Thanks Joel and Loveland Ford!! More
No pressure, great price Went to test drive an F150, planning to use an internet pricing service, and met Phil Smith. Phil was great, personable, no pressure, friendly, and f Went to test drive an F150, planning to use an internet pricing service, and met Phil Smith. Phil was great, personable, no pressure, friendly, and fun to work with. He helped me sort through options, and explained everything in plain language to help me decide what I needed for towing, and then wrote up prices that looked right about what I expected right off the bat. He worked with me some more and I ended up with a great deal. What I really liked about the experience was I didn't have to endure the long drawn out ordeal of having to sit down with an upper manager to negotiate the final price under high pressure. Everything happened with just me talking to Phil, and he and the dealership were very reasonable and fair. The finance paperwork with Nick went faster than I can ever remember also with pressure. This was one of the best car-buying experiences I've ever had. More
Very helpful with no pressure. We have purchased many cars t Very good place to purchase a car. We appreciate the care and concern of all the people we dealt with. Chris was very clear about what was in the cont Very good place to purchase a car. We appreciate the care and concern of all the people we dealt with. Chris was very clear about what was in the contract. He made it very easy to understand. More
All around great experience We recently purchased a vehicle from Joel at Loveland ford and we're very satisfied with the entire process. JOEL is a hard working salesman and did w We recently purchased a vehicle from Joel at Loveland ford and we're very satisfied with the entire process. JOEL is a hard working salesman and did whatever he could to answer all of our questions. He went to work for us and we will definitely be returning to see him when we need our next vehicle. The rest of the staff was friendly and accommodating. We felt comfortable and taken care of from start to finish. I advise anyone in the market for a new car to seek out Joel at loveland ford! More
Personalized Service Went to Loveland Ford to test drive and purchase a 2017 Escape. Joel Brown welcomed us and was very accommodating making us feel comfortable and at ea Went to Loveland Ford to test drive and purchase a 2017 Escape. Joel Brown welcomed us and was very accommodating making us feel comfortable and at ease. Joel answered all of our questions quickly and with great detail. Joel made sure we had to opportunity to experience all the different capabilities of the Escape. I would highly recommend Loveland Ford and Joel Brown to others as great place and person to buy a vehicle from. More
Big thanks to Joel Brown was in a pretty tough spot. i had a truck that had no hope of passing emissions and a slew of other problems that was too expensive to fix. went from was in a pretty tough spot. i had a truck that had no hope of passing emissions and a slew of other problems that was too expensive to fix. went from dealer to dealer and no one had what i needed or was willing to work with me. last dealer of the day turned out to be Loveland Ford/Lincoln where i met Joel and even with my tough situation involving credit scores and such he was able to help me get the vehicle i needed. he was up front honest and straight to the point with me as well which is something i greatly appreciate. would definitely recommend family and friends to this dealer for their new/used vehicle needs. More
Horrible Service Literally some of the worst service I've ever encountered. And this is not just a one time thing. This is now the third time I've been here to have my Literally some of the worst service I've ever encountered. And this is not just a one time thing. This is now the third time I've been here to have my cars oil changed and tires rotated. Each time they have told me it would take 1 to 1 1/2 hours and each time it has taken 2 1/2 to 3 1/2 hours. Also one of the times I got my car back and they had put their dealerships big sticker on the back of my car without asking.I'm sitting in their waiting area as I write this. It's already an hour past when they said it be done and I was just told it will be another 45 minutes. If they can't get an oil change right I'm definitely not ever buying a vehicle from them. More
Special Thanks to Joel Brown One Wednesday morning, I stopped by Loveland Ford/Lincoln to check out cars on their lot. After spotting a two that I was interested in, I entered the One Wednesday morning, I stopped by Loveland Ford/Lincoln to check out cars on their lot. After spotting a two that I was interested in, I entered the busy showroom and was introduced to Joel Brown. Over the course of the next few days as I was attempting to make a decision between a Lincoln MKX and some competitor offerings, I had occasion to contact Joel a number of times for return test drives for myself and my wife. Each time, I was greeted with enthusiasm and a sincere effort to answer all our questions and comments in a professional, determined, and friendly manner. And as expected, there were a couple instances where Joel had to do a little homework to address a query. For those times, I can't tell you how much I appreciated that he didn't reach in his back pocket for an non-researched answer. His approach to sales appealed to me on many levels but primarily, I was very impressed with his no xx style and straight forward approach to making the experience as painless as possible. Additionally, since purchasing the car, he is still reminding me that he considers we buyers as more than just customers. If the rest of Loveland Ford/Lincoln is as cooperative and helpful and customer minded as Joel, I may have found my last automobile destination! Highly recommended (especially, Joel Brown). More
2017 ford explore sport We simply went to view the options on the car lot. We were met with a very friendly smile and a salesman who lead us to a more experienced salesman. We simply went to view the options on the car lot. We were met with a very friendly smile and a salesman who lead us to a more experienced salesman. When we met Patrick Seery we were informed that he had actually seen our email inquiry earlier in the day. Patrick stayed with us for the entire duration of our visit. He took us on test drives of two separate vehicles. He was very attentive to our needs, wants, and desires. He explained the intricate technology on our vehicle and encouraged any questions that we might have then or in the future! More
Excellent experience with no high pressure!! Melissa Garland quoted me a price on the net and followed through, with that price, in person with no pressure or hassle to add or change anything. T Melissa Garland quoted me a price on the net and followed through, with that price, in person with no pressure or hassle to add or change anything. The finance department then worked with us on all the money details. WOW, She and Pat Seery then delivered the car to us in Fort Collins after explaining and showing us everything about the 2017 Explorer. I sure would recommend Loveland Ford to everyone wanting to buy a car!! More