Loveland Ford Lincoln

The greatest sales person I have ever dealt with! I bought my 2014 Ford Escape on February 25, 2017. I had the greatest sales person that I have ever had the privilege of working with. Joel Brown tr I bought my 2014 Ford Escape on February 25, 2017. I had the greatest sales person that I have ever had the privilege of working with. Joel Brown treated me with respect and was very, very courteous. It took awhile but that was only because they were so busy that day. He kept apologizing to me for the time that it took but I was there to buy a car and time was no issue for me. Even after I bought the car that day, he has kept in touch with me to make sure that I am satisfied with my purchase. Whenever I come in for an oil change I always stop in and see Joel. If he is not too busy he tells me to have a seat and we talk for a few minutes. I appreciate the fact that even after I purchased my vehicle, he still remembers my name and will make time for me. As far as I'm concerned, Joel Brown is the best!! And, I do love my vehicle!!! More

Waisted 3 hours of my time To keep it short Loveland ford offered me $8000 less then longmont ford on my trade. longmont had 2k less on the comparable asking price. Loveland for To keep it short Loveland ford offered me $8000 less then longmont ford on my trade. longmont had 2k less on the comparable asking price. Loveland ford kept me on the lot 3 hours playing games then tried to rip me off. This is the truck I bought at longmont... Roberto the sales guy added 2 grand to what I wanted for my trade and ask for 1 grand more than I asked them to sale it to me for so he could "fight like h#%& for me" witch may have been why they hit me so hard but the did say they were firm on offer... More

Sales is great The folks in sales are great. Phil is the only salesperson that took me seriously and helped me find the car I wanted. I was looking for something spe The folks in sales are great. Phil is the only salesperson that took me seriously and helped me find the car I wanted. I was looking for something specific and unwilling to compromise, Phil got my dream car for me. I had an issue with the service department but the service manager called me within 12 hours (reasonable, I emailed after they closed and got a call the following morning) and we came to a solution. More

Bought 2017 F150 - NO PRESSURE Arrived and walked the lot and we were met by an assistant sales person and then greeted by Joel Brown and had a great experience. No pressure, answe Arrived and walked the lot and we were met by an assistant sales person and then greeted by Joel Brown and had a great experience. No pressure, answered all questions and went well above the norm by having to go quite a ways across the busy street to get the truck we wanted to test drive. My husband loved the truck and had no problems saying, let's do this. Joel made the experience quite simple and the whole process only took a couple hours. In and out and we were out and having lunch. Thanks Joel and Loveland Ford!! More

No pressure, great price Went to test drive an F150, planning to use an internet pricing service, and met Phil Smith. Phil was great, personable, no pressure, friendly, and f Went to test drive an F150, planning to use an internet pricing service, and met Phil Smith. Phil was great, personable, no pressure, friendly, and fun to work with. He helped me sort through options, and explained everything in plain language to help me decide what I needed for towing, and then wrote up prices that looked right about what I expected right off the bat. He worked with me some more and I ended up with a great deal. What I really liked about the experience was I didn't have to endure the long drawn out ordeal of having to sit down with an upper manager to negotiate the final price under high pressure. Everything happened with just me talking to Phil, and he and the dealership were very reasonable and fair. The finance paperwork with Nick went faster than I can ever remember also with pressure. This was one of the best car-buying experiences I've ever had. More

Very helpful with no pressure. We have purchased many cars t Very good place to purchase a car. We appreciate the care and concern of all the people we dealt with. Chris was very clear about what was in the cont Very good place to purchase a car. We appreciate the care and concern of all the people we dealt with. Chris was very clear about what was in the contract. He made it very easy to understand. More

All around great experience We recently purchased a vehicle from Joel at Loveland ford and we're very satisfied with the entire process. JOEL is a hard working salesman and did w We recently purchased a vehicle from Joel at Loveland ford and we're very satisfied with the entire process. JOEL is a hard working salesman and did whatever he could to answer all of our questions. He went to work for us and we will definitely be returning to see him when we need our next vehicle. The rest of the staff was friendly and accommodating. We felt comfortable and taken care of from start to finish. I advise anyone in the market for a new car to seek out Joel at loveland ford! More

Personalized Service Went to Loveland Ford to test drive and purchase a 2017 Escape. Joel Brown welcomed us and was very accommodating making us feel comfortable and at ea Went to Loveland Ford to test drive and purchase a 2017 Escape. Joel Brown welcomed us and was very accommodating making us feel comfortable and at ease. Joel answered all of our questions quickly and with great detail. Joel made sure we had to opportunity to experience all the different capabilities of the Escape. I would highly recommend Loveland Ford and Joel Brown to others as great place and person to buy a vehicle from. More

Big thanks to Joel Brown was in a pretty tough spot. i had a truck that had no hope of passing emissions and a slew of other problems that was too expensive to fix. went from was in a pretty tough spot. i had a truck that had no hope of passing emissions and a slew of other problems that was too expensive to fix. went from dealer to dealer and no one had what i needed or was willing to work with me. last dealer of the day turned out to be Loveland Ford/Lincoln where i met Joel and even with my tough situation involving credit scores and such he was able to help me get the vehicle i needed. he was up front honest and straight to the point with me as well which is something i greatly appreciate. would definitely recommend family and friends to this dealer for their new/used vehicle needs. More

Horrible Service Literally some of the worst service I've ever encountered. And this is not just a one time thing. This is now the third time I've been here to have my Literally some of the worst service I've ever encountered. And this is not just a one time thing. This is now the third time I've been here to have my cars oil changed and tires rotated. Each time they have told me it would take 1 to 1 1/2 hours and each time it has taken 2 1/2 to 3 1/2 hours. Also one of the times I got my car back and they had put their dealerships big sticker on the back of my car without asking.I'm sitting in their waiting area as I write this. It's already an hour past when they said it be done and I was just told it will be another 45 minutes. If they can't get an oil change right I'm definitely not ever buying a vehicle from them. More