Loveland Ford Lincoln

I bought a 2021 F150 from Loveland Ford. I had an issue where my dome lights don't turn on when I open any of the doors. I called Loveland Ford Service Department to see if they would look I had an issue where my dome lights don't turn on when I open any of the doors. I called Loveland Ford Service Department to see if they would look at it. The truck is still under the original warranty. I explained the issue to the agent in the service department. He told me I would need to bring my truck in and leave it for 3-4 days for them to diagnose the issue. i asked about a loaner since I would be without the truck, and he said his rentals were out and I would have to wait at least 6 weeks. I decided to go to a different dealer. I looked the issue up online and found it was a known issue with the BMS (Battery Management Sensor). There was a BMS reset process suggested (turn on switch but don't start, activate the high beam switch 5 times, and then depress the brake pedal 3 times). I tried this and the second time I saw the battery icon flash 3 times which indicated a successful reset of the BMS. Now the lights come on when I open the door. To me this looked like the Agent could care less about me and solving my problem. Very very Sad!! I won't be using Loveland Fords Service Department any longer, at least until they convince me that they care about me as a customer and re-earn my trust. More

My sales experience was exceptional with this dealership, from the salesman to the delivery. I would highly recommend this dealership. from the salesman to the delivery. I would highly recommend this dealership. More

I traded my car in for 4runner and I accidentally left my garage door clicker in the car now the dealership is unwilling to give me my clicker back and the 4runner that I bought from them the tire bubbled up garage door clicker in the car now the dealership is unwilling to give me my clicker back and the 4runner that I bought from them the tire bubbled up from a manufacturer defect and they aren't willing to help replace it More

We were very pleased with the professionalism and promptness of all our questions and concerns. promptness of all our questions and concerns. More

Johnny Johnson did a great job, as did the management team that found the vehicle we wanted at a dealer in California, They procured the vehiclle and had it shipped to Loveland Ford in less than a week! team that found the vehicle we wanted at a dealer in California, They procured the vehiclle and had it shipped to Loveland Ford in less than a week! More

I bought a 2023 Lightning from here and could not be happier. Thank you Phil! happier. Thank you Phil! More

We are very happy with our car buying experience at Loveland Ford. The staff were all friendly and knowledgeable. We felt relaxed and appreciated through the entire process. We would definitely recom Loveland Ford. The staff were all friendly and knowledgeable. We felt relaxed and appreciated through the entire process. We would definitely recommend their dealership. More

After going through the process, using a credit inquiry, and getting the loan easily approved, I walked away from this deal. Ya gotta read what the customer writes or listen to what they say. In this case, and getting the loan easily approved, I walked away from this deal. Ya gotta read what the customer writes or listen to what they say. In this case, it was a $30k screw up on the dealers behalf. I'll stick to buying my trucks at Mike Marones down the road. More

Sales went smooth. Inventory available for model we were looking for. Thank you Eli as usual Inventory available for model we were looking for. Thank you Eli as usual More

I bought my truck there it arrived early and I paid them for it. Pretty straight forward for it. Pretty straight forward More