Loveland Ford Lincoln

Second time buying a vehicle from Loveland Ford and both times had an excellent experience. People I dealt with were very friendly and knowledgeable. Felt I was treated fairly and honestly. times had an excellent experience. People I dealt with were very friendly and knowledgeable. Felt I was treated fairly and honestly. More

The Service department came through! I had previously been frustrated with timing and other issues. The Service Department, called and we worked out a new time to bring the vehicle in. I dropped it off been frustrated with timing and other issues. The Service Department, called and we worked out a new time to bring the vehicle in. I dropped it off and a few days later it was completed and fully tested. (o2 Sensor issue) They located the problem I had originally talked to them about as well as another, less pressing issue (backup sensor). They completed the service, tested the vehicle and it has since been running as expected. I will recommend the service department to my friends and family. They, despite my poor attitude, persisted and satisfied my service needs! Thank you Loveland Ford. More

Our salesman Pat was very attentive to our desire for certain features in a Ford 150. He was very helpful and the truck was ready for us when we arrived. He is a perfect person to have to represent your certain features in a Ford 150. He was very helpful and the truck was ready for us when we arrived. He is a perfect person to have to represent your Ford dealership!!!! More

Normally our experience at Loveland Ford Lincoln has been great except for the last service we had done on our Lincoln. Our Lincoln suddenly stopped and we had to have it towed to Loveland Ford. It took almo great except for the last service we had done on our Lincoln. Our Lincoln suddenly stopped and we had to have it towed to Loveland Ford. It took almost 3 weeks for our vehicle to be repaired, since it was an intermittent problem. Our biggest problem was communication. We would leave messages for our contact person to call us back and he rarely called us back. We would have to call him multiple times to get a hold of him. We never got an update on our car unless we called. Another problem is that they would run the car to see if it would act up, and even drove it 30 miles when they finally had the problem solved. When we got the car back, it was almost out of gas and it wasn't cleaned like we normally have done when we had the car serviced before this last time. We were not happy with the service we got in our last visit but the other services we received were very good. I would suggest better communication with the customer and a daily update on what the problem is and an estimate as to when it would be fixed. Plus replacing the gas used to fix the car and cleaning the car before releasing it. More

My salesperson, David Kennedy, worked hard to get me into a 2020 Ford Ranger! He was very professional in overcoming some hurdles. The Ranger itself is a fantastic vehicle for my needs. a 2020 Ford Ranger! He was very professional in overcoming some hurdles. The Ranger itself is a fantastic vehicle for my needs. More

Had a great experience. Joel Brown was great to work with. Answered all my questions and gave me helpful hints to get more from the ford family. with. Answered all my questions and gave me helpful hints to get more from the ford family. More

Excellent service! Alan worked diligently with me to coordinate a repair. The tech did a great job. I'm very happy with results. Been working with Ford for years. Love it! coordinate a repair. The tech did a great job. I'm very happy with results. Been working with Ford for years. Love it! More

Honest. Proactive. Friendly. Professional. I was very pleased with the service and how they were able to put the time to answer significant questions I had about my car. They were also able to patiently pleased with the service and how they were able to put the time to answer significant questions I had about my car. They were also able to patiently guide me through maintenance options they provide to enhance the durability of my car. More

Roman took very good care of me and helped me choose the right car! Very thankful! I can’t wait to experience having my own car!! right car! Very thankful! I can’t wait to experience having my own car!! More

Thank you for getting me the SUV I needed. I just love it!! We had a great sales person that helped out with the purchase and pricing. it!! We had a great sales person that helped out with the purchase and pricing. More