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Loveland Ford Lincoln

Loveland, CO

4.3
701 Reviews

3905 Mountain Lion Drive

Loveland, CO

80537

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September 03, 2024

Not very happy. Has had our truck for 3 weeks now to get fixed and all we get is a run around. More

by Casey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Fish
Sep 03, 2024 -

Loveland Ford Lincoln responded

Casey we are very sorry. I would like to talk with you so we can see what is going on and get your truck back to you asap. Please email me Ryanf@loveford.com

August 08, 2024

The management is very rude and un knowledgeable about Ford employees purchase programs and the policies governing them. After purchasing at least 8 vehicles in the past 20 years under Fords A/Z plan (inc More

by Steve
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Misner, Ryan Fish
Aug 08, 2024 -

Loveland Ford Lincoln responded

Dear Steve, Thank you for providing your feedback. We're genuinely sorry to hear about your recent experience, especially as a valued customer who has relied on Ford’s A/Z Plan for many years. Your loyalty means a great deal to us, and it’s disheartening to know that we fell short of your expectations during this visit. We understand the importance of the A/Z Plan and the policies surrounding it, and we sincerely apologize for any confusion or frustration you encountered. The way you were treated is not reflective of the service we strive to provide, and we regret that you left our dealership feeling dissatisfied. Please know that your concerns have been heard, and we are committed to reviewing this situation internally to ensure it does not happen again. We value your feedback as it helps us improve, and we hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention.

August 06, 2024

We recently bought a F 150 from Loveland Ford. The salesperson ( Paul ) and the dealership all deserve five gold stars. Everyone worked hard to make us happy. More

by dri1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul the salesperson, Ryan Fish
July 30, 2024

The sale of our vehicle and the salesman were great. It the after the sale. We bought a used truck from them that has two key fobs for it. They gave us the one and said that the other one they might hav More

by Jimhess69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Autio, Ryan Fish
Jul 30, 2024 -

Loveland Ford Lincoln responded

Jim I apologize for the issue. That salesman no longer works here. However we need to get you in to either pick up the key or get you a new one made since we told you we would do that. Thank you for the review and we will continue to work on things so we can get better. I left a message on your phone with my contact info. Thank you.

July 06, 2024

Worked with me to find the perfect F250 diesel. Pat Seery helped me every step of the way. Ryan Fish, the GM, welcomed me like a friend. Great team and great dealership. More

by bert
Recommend Dealer
Yes
Employees Worked With
Pat Seery, Ryan Fish
Jul 06, 2024 -

Loveland Ford Lincoln responded

Bert Thank you for the great review. We are happy that you had a great experience. We look forward to seeing you again.

June 25, 2024

This was the best car buying exp. In my 75 years. Thier service is the best Ive expierenced. More

by cayucos358
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat
Jun 25, 2024 -

Loveland Ford Lincoln responded

cayucos358 Thank you so much for letting us know about your experience. Have a blessed day.

June 22, 2024

Knowledgeable people work hard to get things right the first time. Service department is right on top of things. I'm a very pleased customer. More

by chuck555jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat, Ryan Fish
June 20, 2024

Pat Seery made the process very quick and easy and delivered the truck to our office More

by bfischer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Seery, Ryan Fish
June 08, 2024

Sale was quick and smooth, but could not detail the car same day. Had to get the detail done later. More

by mark.nienke
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laurance Johnson, Ryan Fish
Jun 08, 2024 -

Loveland Ford Lincoln responded

Mark we are sorry to hear that. We work to get the used cars through the shop and detailed quickly. Thank you for the comments.

May 27, 2024

Juan (Finance) and Miguel (Sales) helped me purchase my new Ford F-150 over the internet as I was out of state at the time. Their help was invaluable in making the process seamless. More

by kmbartosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan (Finance) 5 Stars, and Miguel (Sales) 5 Stars
May 28, 2024 -

Loveland Ford Lincoln responded

Kmbartosh, Thank you for taking the time to let us know how well Juan and Miguel did. Its so wonderful to hear. Have a Blessed day.