Loveland Ford Lincoln

I was a loyal customer of Ford, I bought 3 vehicles from Loveland Ford over the past 5 or so years, never again will I do business with these crooks!! First off, I had to have my car repaired under warrant Loveland Ford over the past 5 or so years, never again will I do business with these crooks!! First off, I had to have my car repaired under warranty, it took over 10 months for this repair to happen. At first they gave me a really nice car to drive for a while but I had to return it because I was going over the mileage limit. Then I started getting crappy cars. Next I thought well maybe I need to sell it, if I cant get it fixed. I only had the car a few months before having problems so thinking I would be able to get most of my money back, HA! What a joke, They low balled me terribly, to the point I wouldn’t even be able to get another car. Finally after 10 months I got my car back. Next I had bought a truck for my son, we started having transmission problems and once again started down the path of them hanging on to the vehicle and doing nothing to fix the problem. Saying they couldn’t reproduce the issue. This was not true, they didn’t even drive it! Finally got someone in warranty to verify yes there is a problem and it should be covered. When we originally reported the problem we were well within warranty, then with all the hymhawing they did and back in forth the truck went slightly over the warranty. We thought we would still be covered since it was originally brought in well before thinking its the same ticket. NOPE! Ford BLATANTLY said no, would not cover it, because its over warranty. So now stuck with a truck that needs a new transmission. I will NEVER do Business with Loveland Ford again and warn anyone against it too. More

Mike was knowledgeable, friendly, and professional. He personally removed a bolted on item from my trade in that I needed for my wife's handicap. Several weeks after the sale he contacted me explaining t personally removed a bolted on item from my trade in that I needed for my wife's handicap. Several weeks after the sale he contacted me explaining that the oil/filter change had not been done on the used truck I bought and that I should contact him to set up an appointment to have it done at their expense.. More

I was so impressed with Loveland Ford, it’s beautiful and Luis was so helpful Luis was so helpful More

I had contacted a few dealelrs regarding a new vehicle and Loveland Ford was the only one that provide the help I needed/expected given the current lack of inventory. I found a sales person that was inte and Loveland Ford was the only one that provide the help I needed/expected given the current lack of inventory. I found a sales person that was interested in what I wanted and worked to see that that specific unit was acquired for me. I was actually surprised as the other dealers did not seem to care enough to stay in touch while I had no view of what was in transit, etc. I had thought about ordering a new vehicle but was able to find what I wanted with the dealers help. That service makes a lasting impression. More

Friendly and helpful sales person very generous about test drive worked hard to get all discounts test drive worked hard to get all discounts More

Fair pricing, reasonably good follow up when needed, the new vehicle was prepared and ready when I arrived, and the closing paperwork was ready which I appreciated. new vehicle was prepared and ready when I arrived, and the closing paperwork was ready which I appreciated. More

Loveland Ford provides excellent service and their service team is highly knowledgable regarding Ford vehicles. service team is highly knowledgable regarding Ford vehicles. More

This is hands down the best dealership out there! The service is always amazing and Daniel with sales was respectful and not pushy at all. I highly recommend Loveland Ford! service is always amazing and Daniel with sales was respectful and not pushy at all. I highly recommend Loveland Ford! More

The longest drawn out process ever…. It’s been over 2 months and we are still dealing with this place. We provide everything they needed but they can’t seem to stop dropping the ball. It should never tak months and we are still dealing with this place. We provide everything they needed but they can’t seem to stop dropping the ball. It should never take over 2 months to complete a truck deal. The truck should not have been sold prior to going in the shop. The paperwork should never have had to be signed prior to delivery which took all of 3 weeks. The title work wasn’t done long past the expiration date. Lost wages, fuel and time going back and forth over and over… ridiculous!!! They should take lessons from other dealers. They also promise to make it right.. just another lie. I took this all the way to the general manger who promised to call and discuss the issues. Guess what, another ball dropped.. no call !!! More

Great experience as always this is now my fifth car I have purchased with Loveland Ford! have purchased with Loveland Ford! More