Loveland Ford Lincoln

I had contacted a few dealelrs regarding a new vehicle and Loveland Ford was the only one that provide the help I needed/expected given the current lack of inventory. I found a sales person that was inte and Loveland Ford was the only one that provide the help I needed/expected given the current lack of inventory. I found a sales person that was interested in what I wanted and worked to see that that specific unit was acquired for me. I was actually surprised as the other dealers did not seem to care enough to stay in touch while I had no view of what was in transit, etc. I had thought about ordering a new vehicle but was able to find what I wanted with the dealers help. That service makes a lasting impression. More

Friendly and helpful sales person very generous about test drive worked hard to get all discounts test drive worked hard to get all discounts More

Fair pricing, reasonably good follow up when needed, the new vehicle was prepared and ready when I arrived, and the closing paperwork was ready which I appreciated. new vehicle was prepared and ready when I arrived, and the closing paperwork was ready which I appreciated. More

Loveland Ford provides excellent service and their service team is highly knowledgable regarding Ford vehicles. service team is highly knowledgable regarding Ford vehicles. More

This is hands down the best dealership out there! The service is always amazing and Daniel with sales was respectful and not pushy at all. I highly recommend Loveland Ford! service is always amazing and Daniel with sales was respectful and not pushy at all. I highly recommend Loveland Ford! More

The longest drawn out process ever…. It’s been over 2 months and we are still dealing with this place. We provide everything they needed but they can’t seem to stop dropping the ball. It should never tak months and we are still dealing with this place. We provide everything they needed but they can’t seem to stop dropping the ball. It should never take over 2 months to complete a truck deal. The truck should not have been sold prior to going in the shop. The paperwork should never have had to be signed prior to delivery which took all of 3 weeks. The title work wasn’t done long past the expiration date. Lost wages, fuel and time going back and forth over and over… ridiculous!!! They should take lessons from other dealers. They also promise to make it right.. just another lie. I took this all the way to the general manger who promised to call and discuss the issues. Guess what, another ball dropped.. no call !!! More

Great experience as always this is now my fifth car I have purchased with Loveland Ford! have purchased with Loveland Ford! More

Sam did a great job finding our new truck. The trade in was fast through fords finance program and we are super happy with our new lariat F150 was fast through fords finance program and we are super happy with our new lariat F150 More

Lied to my friends about a vehicle with recalls active! Afterwards they refused phone calls to fix the problem! AGAIN, SOLD A LEMON AND WOULD NOT RESPOND TO QUESTIONS! Ask for details. Afterwards they refused phone calls to fix the problem! AGAIN, SOLD A LEMON AND WOULD NOT RESPOND TO QUESTIONS! Ask for details. More

Would NEVER recommend Loveland Ford to anyone. I have received nothing but terrible service on my 2019 Ford F-250 and I have received little support from Ford or Loveland Ford regarding this truck. I ha received nothing but terrible service on my 2019 Ford F-250 and I have received little support from Ford or Loveland Ford regarding this truck. I have been consistently dealing with service issues with them on this truck and previous vehicles. My 2019 Ford- F-250 has been doing the death wobble or "extreme oscillation" according to Loveland Ford and they always gave me the run around. Still to date, it has never been corrected or resolved despite their "attempts" to fix it. They always make you feel like you are the problem an not the issue with the truck. After getting no where with them, I have simply just had to settle dealing with the problem even though it should be covered under warranty and is a safety issue. Now for the final issue that will make me never go back to Loveland Ford for anything. I took my 2019 Ford F-250 in at 30k miles for a service and to have a few warranty items looked at. After getting the warranty items approved, they ordered parts and we scheduled an appointment to have the work completed. I dropped off the truck ahead of the appointment time and they informed me that during the repair work, some rusted bolts twisted off and that they had to send it to an auto body shop to have new studs installed. I understand things happen and they said they would get it taken care of and send to the shop. After receiving no communication or follow-up later that week, I followed-up twice in which the told me they it was still in with the autobody shop. I finally called the following week and they said again said... still no update. I explained that I used this truck for work to haul trailers and was needing it for the weekend. They called back later that day and said it was done. I went to pick it up and looked at the repairs and needless to say, I was disgusted. They simply bent the body panel to wedge in a steel bolt in and then simply put a nut. This was their "installing a stud and having to take it to an autobody shop". They left the body panel dented with metal from the paint chipping and the steel bolt exposed... so this will not definitely rust for sure now. Not sure what auto body shop would do that kind of work and why Loveland Ford would have accepted that quality of work. On top of that, the sidewall on my front tire had a large scape which indicated to me that someone hit a curb. I know for a fact it wasn't there when I dropped it off because I always take pictures of my truck before and after I leave it for service. After being so frustrated, I went back and looked at my dash camera and needless to say, this is the part where I will never trust Loveland Ford again. Despite them having my truck for a week, they never took it to the auto body shop until the morning I called a week after the appointment even though they told still no update from the auto body shop. Nothing but lies and runarounds with Loveland Ford. No attention to detail, no quality control, no communication, just terrible service and they do not stand behind their work. After them knowing I was frustrated, I get no follow-up communication (phone call), just a standard generic email asking how was my service even. I will take my business elsewhere and hope other people read this review and do the same so they too are not left in disgust or frustration. There is no trust at Loveland Ford and their service is terrible. More