Loveland Ford Lincoln

They were friendly when we first got there. Rud when we came back to pick up the car came back to pick up the car More

Fast efficient and done with a smile. It was an emergency situation they had my car in for a next day appointment and got the work done within two hours. Vey good emergency situation they had my car in for a next day appointment and got the work done within two hours. Vey good More

Excellent customer service, Felt really comfortable with the sales men. He answered all my questions. A good over all experience i will come back to buy another vehicle from here and would recommend for any the sales men. He answered all my questions. A good over all experience i will come back to buy another vehicle from here and would recommend for any of my friends and family to come in and check this dealership out. More

I have experienced both the sales and service depts of this dealership. They have been friendly, knowlegable, and efficient. Would recommend ! this dealership. They have been friendly, knowlegable, and efficient. Would recommend ! More

Service was good in and out in about two hours with service and inspection. Will continue to use them. service and inspection. Will continue to use them. More

Great customer service when scheduling a oil change. Took a while to get a hold of someone to schedule a recall on my vehicle. a while to get a hold of someone to schedule a recall on my vehicle. More

Beautiful, new facility. Check in was quick and recall service was done faster than estimated. Matthew was friendly and professional. service was done faster than estimated. Matthew was friendly and professional. More

TERRIBLE! Car was in the shop for 18 weeks! I was patient, understood the supply chain issues. Every other week I would call to get an update (something perhaps THEY should have been doing to show c patient, understood the supply chain issues. Every other week I would call to get an update (something perhaps THEY should have been doing to show customer service?) and was usually hung up on, or it was made clear how annoyed the call made them. After 18 weeks I called ford to see if we could do something and my car was fixed and ready to be home THE NEXT DAY! Clearly, this place just doesn't care! While the car was in the shop, we spoke to a salesperson about trading it in. I told him we knew a manager and he played along. Later, I found out the manger had left the company. Dishonest at every opportunity! RUN AWAY AS FAST AS YOU CAN!! More

Lyle kept us informed and was available for any Q:. We were cared for here. were cared for here. More

Excellent service. Professional, courteous, informative and efficient. Was first time at Loveland Ford and will be my new service dealership going forward. and efficient. Was first time at Loveland Ford and will be my new service dealership going forward. More