Loveland Ford Lincoln

Came in for an oil change and pads and rotors for my ford at 9:30 am fully expecting it to take 3 hours. At the end of the third hour they found something else broken and said they wouldn’t be able to get th at 9:30 am fully expecting it to take 3 hours. At the end of the third hour they found something else broken and said they wouldn’t be able to get the part until 3, with no solution as to what I was going to do until then with my 2 kids. When I said something about it, they offered the shuttle, and said they’d get the car seats out so we could take it home. I watched my car the entire time this man was gone, he never brought it down off the lift to get those car seats out and came back later saying whoever it was wasn’t in. I walked home with my kids, they never called to update about my vehicle and when I finally called them to get an eta, they told me they got the wrong part and it wouldn’t be done until tomorrow. Not only were they unhelpful and slow, they were rude to me implying that my current problem of not having a vehicle to get my child to school tomorrow is somehow my fault for choosing to walk over waiting who knows how long for them to get us on a shuttle. Will never come back. More

The dealership is an impressive facility; clean and spacious. Every employee that I encountered was friendly and knowledgeable. spacious. Every employee that I encountered was friendly and knowledgeable. More

Pleasant people to deal with Eli and Louie are good salesmen not too pushy but they do their jobs well and more freindlier people you will never meet salesmen not too pushy but they do their jobs well and more freindlier people you will never meet More

They were friendly when we first got there. Rud when we came back to pick up the car came back to pick up the car More

Fast efficient and done with a smile. It was an emergency situation they had my car in for a next day appointment and got the work done within two hours. Vey good emergency situation they had my car in for a next day appointment and got the work done within two hours. Vey good More

Excellent customer service, Felt really comfortable with the sales men. He answered all my questions. A good over all experience i will come back to buy another vehicle from here and would recommend for any the sales men. He answered all my questions. A good over all experience i will come back to buy another vehicle from here and would recommend for any of my friends and family to come in and check this dealership out. More

I have experienced both the sales and service depts of this dealership. They have been friendly, knowlegable, and efficient. Would recommend ! this dealership. They have been friendly, knowlegable, and efficient. Would recommend ! More

Service was good in and out in about two hours with service and inspection. Will continue to use them. service and inspection. Will continue to use them. More

Great customer service when scheduling a oil change. Took a while to get a hold of someone to schedule a recall on my vehicle. a while to get a hold of someone to schedule a recall on my vehicle. More

Beautiful, new facility. Check in was quick and recall service was done faster than estimated. Matthew was friendly and professional. service was done faster than estimated. Matthew was friendly and professional. More