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Loveland Ford Lincoln
Loveland, CO
701 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 701 reviews
November 02, 2024
Eli was referred to us by a couple on the Lowe’s parking lot. We went to your dealership and met Eli. He was very helpful, not pushy. He listened to what we were looking for and told me he had a vehicle in lot. We went to your dealership and met Eli. He was very helpful, not pushy. He listened to what we were looking for and told me he had a vehicle in Berthoud that would be perfect. I took my wife back and we looked the truck over, she sat I. It and said it was very comfortable, her number one priority!! I liked the look and how it was equipped. The purchasing process was smooth and pressure free. After the closing Eli took me out and took me through all of controls. Once again he took his time and advised me if I had any questions at any time he would be there to answer them!! Over all we are extremely happy with your dealership because of the professionalism of Eli!!! More
by Phil
Employees Worked With
Eli , Ryan Fish
November 01, 2024
Everyone was was very nice, and helpful answered all my questions. Had one issue. Went for drive truck away got almost to interstate and tire pressure warning light came on. Tires were 30 lbs under pres questions. Had one issue. Went for drive truck away got almost to interstate and tire pressure warning light came on. Tires were 30 lbs under pressure. More
by Matt
Employees Worked With
Scott and shane
October 31, 2024
I am a repeat customer at Loveland Ford. The first time was in 2001. And the experience was good then. This year (2024) I bought a new F-250. Out of all of the vehicle purchases I have made The first time was in 2001. And the experience was good then. This year (2024) I bought a new F-250. Out of all of the vehicle purchases I have made over the years, this was by far the easiest and most relaxed experience I have had. Phil Smith is an excellent sales person and very quickly dialed into what I was looking for. I’m fortunate that the vehicle was in stock and ready to go. Thank you, Phil, for helping us realize our travel plans! More
by Jkmcin
Employees Worked With
Ryan Fish
October 21, 2024
I had a very poor experience at Loveland Ford that I feel compelled to share. I brought my Ford F150 Raptor in for a check engine light issue, and they had it for two weeks. Their diagnosis was unclear, sugg compelled to share. I brought my Ford F150 Raptor in for a check engine light issue, and they had it for two weeks. Their diagnosis was unclear, suggesting that either the engine wiring harness or the PCM was faulty. They replaced the engine wiring harness first, and when that didn’t fix the problem, they replaced the PCM. When my truck was returned, it had scratches, fingerprints, and was missing an engine cover bolt. Just 40 miles later, while driving, my truck completely died, leaving me stranded. I had to have it towed to O'Meara Ford, where they kept it for another two weeks. O'Meara Ford discovered that the engine wiring harness was not secured at all, causing it to rub against the exhaust and melt. While Loveland Ford eventually reimbursed me for the repair bill and the towing charge, they initially tried to claim it wasn’t their fault. Communication throughout this ordeal was frustratingly poor. I was passed around to different service managers, each providing conflicting information. I attempted to reach the general manager several times, but my calls and emails went completely ignored. To top it all off, it took nearly a month to receive my reimbursement and partial refund, which only added to my frustration. I can't recommend Loveland Ford for service. Save yourself the headache and look elsewhere for reliable repairs and better customer service. More
by Mike Z.
Employees Worked With
Mike Knepp, Matt Wenck, Tom Lesinski, Ryan Fish
October 13, 2024
We were shopping for a few weeks and Scott was there to answer all of our questions. The purchase process went extremely well. We were pleased with the trade-in and pricing of the new car. At delivery th answer all of our questions. The purchase process went extremely well. We were pleased with the trade-in and pricing of the new car. At delivery the operation of the car was clearly described and all of my questions were answered. The car was spotlessly cleaned and charged over 90%. More
by bruce
Employees Worked With
Scott Herrick,Aaron Sherry, Ryan Fish
September 27, 2024
Not recommended at all. Nothing but lies and excuses. Told by the service advisor car was being worked on to diagnose its consumption of oil and antifreeze and puking of tra Nothing but lies and excuses. Told by the service advisor car was being worked on to diagnose its consumption of oil and antifreeze and puking of transmission fluid on top of transmission. Nope. As Per the service manager none of that has occurred. Went over to get some stuff Out of the car as god Only knows when it will be fixed and found the drivers seat ripped and scratched….. awesome job. Asked for. Another service advisor and was informed that the advisor would lose 20% of his pay if he got a bad survey from A consumer….. really???!!!! How is that my business? Do you think I am going to give him rave reviews??? Ok he is great lies very well…… called to speak to the GM…. Voicemail is full and not taking messages. Don’t use these clowns. Car has 13k miles. Bravo @fordmotors @lovelandford More
by Law
Employees Worked With
Matt service manager Darius service advisor , Ryan Fish
September 10, 2024
I am deeply, deeply satisfied with the sales team at Loveland Ford. Ronnie has always taken very good care of us. If it wasn’t for Ronnie, Willy, and Chris Misner we would probably shop elsewhere. Loveland Ford. Ronnie has always taken very good care of us. If it wasn’t for Ronnie, Willy, and Chris Misner we would probably shop elsewhere. More
by Dylan Braly
Employees Worked With
Ronnie Horn, Willy Brown, and Chris Misner. Adam was there too. He did not have village inn. , Ryan Fish
