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Loveland Ford Lincoln

Loveland, CO

4.3
695 Reviews

3905 Mountain Lion Drive

Loveland, CO

80537

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Showing 695 reviews

October 05, 2024

Sales team and management were ip front and fair. They made the buying process easy. More

by Mark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Fish
Oct 07, 2024 -

Loveland Ford Lincoln responded

Mark that is great to hear. Thank you for the review. Have a blessed day

September 30, 2024

My experience was outstanding from beginning to end! Adam (Boston) was fantastic and made the entire process easy & fun. More

by karenbooks10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 30, 2024 -

Loveland Ford Lincoln responded

Karen, Thank you so much. Have a wonderful day.

September 27, 2024

Not recommended at all. Nothing but lies and excuses. Told by the service advisor car was being worked on to diagnose its consumption of oil and antifreeze and puking of tra More

by Law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt service manager Darius service advisor , Ryan Fish
September 10, 2024

I am deeply, deeply satisfied with the sales team at Loveland Ford. Ronnie has always taken very good care of us. If it wasn’t for Ronnie, Willy, and Chris Misner we would probably shop elsewhere. More

by Dylan Braly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Horn, Willy Brown, and Chris Misner. Adam was there too. He did not have village inn. , Ryan Fish
Sep 11, 2024 -

Loveland Ford Lincoln responded

Dylan thank you for all your business and taking the time to leave a review. Have a wonderful day.

September 03, 2024

Not very happy. Has had our truck for 3 weeks now to get fixed and all we get is a run around. More

by Casey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Fish
Sep 03, 2024 -

Loveland Ford Lincoln responded

Casey we are very sorry. I would like to talk with you so we can see what is going on and get your truck back to you asap. Please email me Ryanf@loveford.com

August 08, 2024

The management is very rude and un knowledgeable about Ford employees purchase programs and the policies governing them. After purchasing at least 8 vehicles in the past 20 years under Fords A/Z plan (inc More

by Steve
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Misner, Ryan Fish
Aug 08, 2024 -

Loveland Ford Lincoln responded

Dear Steve, Thank you for providing your feedback. We're genuinely sorry to hear about your recent experience, especially as a valued customer who has relied on Ford’s A/Z Plan for many years. Your loyalty means a great deal to us, and it’s disheartening to know that we fell short of your expectations during this visit. We understand the importance of the A/Z Plan and the policies surrounding it, and we sincerely apologize for any confusion or frustration you encountered. The way you were treated is not reflective of the service we strive to provide, and we regret that you left our dealership feeling dissatisfied. Please know that your concerns have been heard, and we are committed to reviewing this situation internally to ensure it does not happen again. We value your feedback as it helps us improve, and we hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention.

August 06, 2024

We recently bought a F 150 from Loveland Ford. The salesperson ( Paul ) and the dealership all deserve five gold stars. Everyone worked hard to make us happy. More

by dri1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul the salesperson, Ryan Fish
July 30, 2024

The sale of our vehicle and the salesman were great. It the after the sale. We bought a used truck from them that has two key fobs for it. They gave us the one and said that the other one they might hav More

by Jimhess69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Autio, Ryan Fish
Jul 30, 2024 -

Loveland Ford Lincoln responded

Jim I apologize for the issue. That salesman no longer works here. However we need to get you in to either pick up the key or get you a new one made since we told you we would do that. Thank you for the review and we will continue to work on things so we can get better. I left a message on your phone with my contact info. Thank you.

July 06, 2024

Worked with me to find the perfect F250 diesel. Pat Seery helped me every step of the way. Ryan Fish, the GM, welcomed me like a friend. Great team and great dealership. More

by bert
Recommend Dealer
Yes
Employees Worked With
Pat Seery, Ryan Fish
Jul 06, 2024 -

Loveland Ford Lincoln responded

Bert Thank you for the great review. We are happy that you had a great experience. We look forward to seeing you again.

June 25, 2024

This was the best car buying exp. In my 75 years. Thier service is the best Ive expierenced. More

by cayucos358
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat
Jun 25, 2024 -

Loveland Ford Lincoln responded

cayucos358 Thank you so much for letting us know about your experience. Have a blessed day.

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