Loveland Ford Lincoln

I will Never go BACK! !!! my appointment was on a monday they didnt even get to it til wednesday. said they couldnt find the problem but when i had had enough and went to !!! my appointment was on a monday they didnt even get to it til wednesday. said they couldnt find the problem but when i had had enough and went to pick the car up they said it was extremely dangerous to drive charged me 179 for diagnostic which they didnt even do i left 2 messages for the service manager to call me back and he hasnt responded More

Angelina and Matthew were very courteous and helpful. Matthew even gave us a tour of the new shop! Matthew even gave us a tour of the new shop! More

Great purchasing experience. I had looked at the truck I purchased several time as it was low in mileage and two years old. We haggled a bit over price but I need that or I'm not I had looked at the truck I purchased several time as it was low in mileage and two years old. We haggled a bit over price but I need that or I'm not happy a result of being old school. All and all it was a very good experience and I owe a lot of that to Juan hes a great guy to deal with. More

6/2022, 2017 Raptor of 44k miles was taken for an off-road joy ride by Loveland, CO Ford’s service dept while in for recall work. My Raptor went in fully detailed including undercarriage, under hood off-road joy ride by Loveland, CO Ford’s service dept while in for recall work. My Raptor went in fully detailed including undercarriage, under hood, exterior and cab. I picked it up with dirty floors, dirt and mud under hood, dirt and mud in the undercarriage, and the exterior was filthy. There was brake fluid dripping from the bottom skid plates, my like new looking under hood blanket is splattered with brake fluid and missing a plastic push pin now. Unsure why the under hood blanket would have needed touched? Voicemail left with the service manager, no return phone call, finally just reported the incident with Ford. The Ford representative said they would contact this dealership. All facts, you make your own decision on who works on your vehicle. More

I had a recall service performed by the mobile service team of Joe and Greg. The service was done quickly, neatly and conveniently. Joe and Greg were very personable and knowledgably. I am very happy wi team of Joe and Greg. The service was done quickly, neatly and conveniently. Joe and Greg were very personable and knowledgably. I am very happy with the service. More

Juan Delacruz was the first car salesman that we enjoyed working with. He helped us get what we wanted. Unfortunately, we have not had a chance to tow something. We will soon hopefully . Juan spent enough t working with. He helped us get what we wanted. Unfortunately, we have not had a chance to tow something. We will soon hopefully . Juan spent enough time explaining things to us. Thank you for a good experience. Jan and Jerry More

Orders of magnitude better than ft collins ford. Lance gilbert was excellent. Will be a repeat client.. Lance gilbert was excellent. Will be a repeat client.. More

Very bad customer service. They told me they were able to do an oil change for my motor home, made me wait 2 to 3 hours then decided they weren’t going to do it completely wast They told me they were able to do an oil change for my motor home, made me wait 2 to 3 hours then decided they weren’t going to do it completely wasted my entire day. I also asked for a callback from the manager which was never received address my issue. More

The dealer took 5 hours to complete the work. However, we were a walk in. So that’s OK! The dealership stayed open 2 more hours to complete the work for us. That is commendable. The only prob However, we were a walk in. So that’s OK! The dealership stayed open 2 more hours to complete the work for us. That is commendable. The only problem was that the technician smashed a bread loaf in the back of the cab to access the tire replacement tools. My wife was not happy about that. My wife was less happy but I am more easy going about how long the work took. However, the dealership had a full work load that day. They did the best they could. More