Loveland Ford Lincoln

Under no circumstances should you buy a vehicle from this dealer. They have now had our truck in their shop for over a month, for the 3rd time. They have not even tried to to fix the problem. They "think" it dealer. They have now had our truck in their shop for over a month, for the 3rd time. They have not even tried to to fix the problem. They "think" it could be a power issue but they don't try anything to test it. They sit on so they get their warranty money. On top of all of this they lie to us. If you can ever get through to them on the phone, you will get nothing but lies. They tell my husband they haven't been able to replicate but, they tell me they have been able too but are waiting on Ford engineering. We have asked them to release the warranty so we can try another dealer. They tell us they can't do that. That is a blatant lie. We have talked to other dealers and this is a very simple thing for them to do. They just don't want to lose their money. Don't believe me go check the BBB (no they are not accredited) but they have an F review for their horrible customer service. Notice the only good reviews are from the ones buying their cars not from the aftermath of owning the vehicle. They offer an incentive when buying your car so that you leave a good review. Their 4 star ratings everywhere are over inflated numbers. Still don't believe me just go look up the story about the Mustang they wrapped around the tree. We are now going to be getting corporate and lawyers involved. More

This dealership has no sense of the customer and is not concerned with meeting expectations. I have had had my new vehicle serviced 4 times in the past 1.5 years and not once have they met there own guide concerned with meeting expectations. I have had had my new vehicle serviced 4 times in the past 1.5 years and not once have they met there own guide lines for service. More

Loved how open they were about the cars and how not pushy they were about purchasing one. Made me feel safe they were about purchasing one. Made me feel safe More

The service was great. He was very patient and helpful. Knew a lot about the Explorer and was able to walk us through all the gadgets. He was very patient and helpful. Knew a lot about the Explorer and was able to walk us through all the gadgets. More

Purchased our New F150 Lightning from this dealer. Couldn’t be more pleased. Ordered through the online website. No hassle MSRP Pricing. Great sales & Service. Couldn’t be more pleased. Ordered through the online website. No hassle MSRP Pricing. Great sales & Service. More

The service center was amazing. We were heading through town when our truck started to pull hard to one side. They got us in and back up on the road in no time. We have had numerous We were heading through town when our truck started to pull hard to one side. They got us in and back up on the road in no time. We have had numerous of problems with mechanics in the past year with all of our vehicles. Wish that this place was in my hometown. Honest, reliable, trustworthy and knowledgeable mechanics. More

Two hour wait with an appointment on the express lane. Truck had finger prints all over the hood and fenders and no windshield washer in the reservoir. Got it home and had oil drop off the shields on to t Truck had finger prints all over the hood and fenders and no windshield washer in the reservoir. Got it home and had oil drop off the shields on to the floor. Quality control is non existent and why bother with scheduling a time that means nothing. More

Friendly people. . and Patrick seery was awesome 👌 👏 👍 answered all my questions.. I'm not easy to deal with!! . and Patrick seery was awesome 👌 👏 👍 answered all my questions.. I'm not easy to deal with!! More

Excellent, customer oriented service by auto professionals. It was a pleasure working with these professionals. professionals. It was a pleasure working with these professionals. More