Loveland Ford Lincoln

I was early for my appointment and I was taken right in for service. That allowed me to return home an hour earlier. Great service. for service. That allowed me to return home an hour earlier. Great service. More

Reservation was so easy. Prompt handling when i arrived.. I gent the dirtiest of the tan was exceptional. Prompt handling when i arrived.. I gent the dirtiest of the tan was exceptional. More

After a difficult situation cause by a freak accident with my F150, the service manager, Matt and shop manager, Chris and technician Kody took on the the overwhelming task of completely rebuilding its fr with my F150, the service manager, Matt and shop manager, Chris and technician Kody took on the the overwhelming task of completely rebuilding its front end. They where hands on all the way through the project and kept me informed weekly of its progress. I would use Loveland Fords service department again. Thanks Guys!!!!!!!!! More

Patrick Seery was very helpful and made the buying a pleasure. We will be coming back based on the care and experience we had. Doug Shirack Ranack pleasure. We will be coming back based on the care and experience we had. Doug Shirack Ranack More

I was there to have an installment that was part of the dealer's platinum package. The parts were not there when I picked up the car. Amber was great and got it all done in less than an hour! She is a ke dealer's platinum package. The parts were not there when I picked up the car. Amber was great and got it all done in less than an hour! She is a keeper! More

Under no circumstances should you buy a vehicle from this dealer. They have now had our truck in their shop for over a month, for the 3rd time. They have not even tried to to fix the problem. They "think" it dealer. They have now had our truck in their shop for over a month, for the 3rd time. They have not even tried to to fix the problem. They "think" it could be a power issue but they don't try anything to test it. They sit on so they get their warranty money. On top of all of this they lie to us. If you can ever get through to them on the phone, you will get nothing but lies. They tell my husband they haven't been able to replicate but, they tell me they have been able too but are waiting on Ford engineering. We have asked them to release the warranty so we can try another dealer. They tell us they can't do that. That is a blatant lie. We have talked to other dealers and this is a very simple thing for them to do. They just don't want to lose their money. Don't believe me go check the BBB (no they are not accredited) but they have an F review for their horrible customer service. Notice the only good reviews are from the ones buying their cars not from the aftermath of owning the vehicle. They offer an incentive when buying your car so that you leave a good review. Their 4 star ratings everywhere are over inflated numbers. Still don't believe me just go look up the story about the Mustang they wrapped around the tree. We are now going to be getting corporate and lawyers involved. More

This dealership has no sense of the customer and is not concerned with meeting expectations. I have had had my new vehicle serviced 4 times in the past 1.5 years and not once have they met there own guide concerned with meeting expectations. I have had had my new vehicle serviced 4 times in the past 1.5 years and not once have they met there own guide lines for service. More

Loved how open they were about the cars and how not pushy they were about purchasing one. Made me feel safe they were about purchasing one. Made me feel safe More

The service was great. He was very patient and helpful. Knew a lot about the Explorer and was able to walk us through all the gadgets. He was very patient and helpful. Knew a lot about the Explorer and was able to walk us through all the gadgets. More