Loveland Ford Lincoln
Loveland, CO
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Miguel did an amazing job with helping me find my perfect first car! He was super nice and fast with the process and helped me set up my car along with showing me how it works . 10/10 I definitely recommend first car! He was super nice and fast with the process and helped me set up my car along with showing me how it works . 10/10 I definitely recommend to come here ! More
I bought a used mini cooper from Loveland Ford. Adam was able to make it happen for me. I flew in from California to collect my car. I was picked up at the airport. My sales person Pat answered all Adam was able to make it happen for me. I flew in from California to collect my car. I was picked up at the airport. My sales person Pat answered all my questions and made the whole transaction easy. They’re very courteous and professional. Thank you for the awesome experience especially the drive home. More
DO NOT BUY A USED CAR HERE! !! I should have went to a dealership on Colfax Ave. instead I went to this place on 09/28/2024 because it looked like a real legit dealership. I Boug !! I should have went to a dealership on Colfax Ave. instead I went to this place on 09/28/2024 because it looked like a real legit dealership. I Bought a used 2017 Jeep from the greatest car salesman I have ever interacted with.. Adam aka "Boston." He and finance manager Johnny Johnson told me everything I wanted to hear. 2 days later there's a noise from the rear differential. I took it in to a mechanic and they said the rear differential may be going out. Now I have to take time out of work to travel all the way back to Loveland from Arvada so they can most likely keep it for 2 weeks while they wait for parts. Worst car buying experience of my 40 years of life. I would return it in a heart beat, unfortunately I'm stuck!! UPDATE!!!!! Dealership has my Jeep over 2 weeks now, since Oct 17th, 2024. Got a call today November 1st, 2024 from Kyle 30 minutes before he leaves for the weekend. Service installed a new rear differential but the Jeep didn't make it out of the parking lot. The Tech needs to go back in and see what went wrong. Kyle is not in SATURDAY so I must wait the weekend, still without a vehicle, to hear any update. This is outrageous!!! More
Eli was referred to us by a couple on the Lowe’s parking lot. We went to your dealership and met Eli. He was very helpful, not pushy. He listened to what we were looking for and told me he had a vehicle in lot. We went to your dealership and met Eli. He was very helpful, not pushy. He listened to what we were looking for and told me he had a vehicle in Berthoud that would be perfect. I took my wife back and we looked the truck over, she sat I. It and said it was very comfortable, her number one priority!! I liked the look and how it was equipped. The purchasing process was smooth and pressure free. After the closing Eli took me out and took me through all of controls. Once again he took his time and advised me if I had any questions at any time he would be there to answer them!! Over all we are extremely happy with your dealership because of the professionalism of Eli!!! More
Everyone was was very nice, and helpful answered all my questions. Had one issue. Went for drive truck away got almost to interstate and tire pressure warning light came on. Tires were 30 lbs under pres questions. Had one issue. Went for drive truck away got almost to interstate and tire pressure warning light came on. Tires were 30 lbs under pressure. More
I am a repeat customer at Loveland Ford. The first time was in 2001. And the experience was good then. This year (2024) I bought a new F-250. Out of all of the vehicle purchases I have made The first time was in 2001. And the experience was good then. This year (2024) I bought a new F-250. Out of all of the vehicle purchases I have made over the years, this was by far the easiest and most relaxed experience I have had. Phil Smith is an excellent sales person and very quickly dialed into what I was looking for. I’m fortunate that the vehicle was in stock and ready to go. Thank you, Phil, for helping us realize our travel plans! More
I had a very poor experience at Loveland Ford that I feel compelled to share. I brought my Ford F150 Raptor in for a check engine light issue, and they had it for two weeks. Their diagnosis was unclear, sugg compelled to share. I brought my Ford F150 Raptor in for a check engine light issue, and they had it for two weeks. Their diagnosis was unclear, suggesting that either the engine wiring harness or the PCM was faulty. They replaced the engine wiring harness first, and when that didn’t fix the problem, they replaced the PCM. When my truck was returned, it had scratches, fingerprints, and was missing an engine cover bolt. Just 40 miles later, while driving, my truck completely died, leaving me stranded. I had to have it towed to O'Meara Ford, where they kept it for another two weeks. O'Meara Ford discovered that the engine wiring harness was not secured at all, causing it to rub against the exhaust and melt. While Loveland Ford eventually reimbursed me for the repair bill and the towing charge, they initially tried to claim it wasn’t their fault. Communication throughout this ordeal was frustratingly poor. I was passed around to different service managers, each providing conflicting information. I attempted to reach the general manager several times, but my calls and emails went completely ignored. To top it all off, it took nearly a month to receive my reimbursement and partial refund, which only added to my frustration. I can't recommend Loveland Ford for service. Save yourself the headache and look elsewhere for reliable repairs and better customer service. More
We were shopping for a few weeks and Scott was there to answer all of our questions. The purchase process went extremely well. We were pleased with the trade-in and pricing of the new car. At delivery th answer all of our questions. The purchase process went extremely well. We were pleased with the trade-in and pricing of the new car. At delivery the operation of the car was clearly described and all of my questions were answered. The car was spotlessly cleaned and charged over 90%. More