
Love Honda
Homosassa, FL
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Calm and quick. Happy to be told when the department was slow. Cookies and coffee served . I asked to be shown the dipsticks in the engine. Was given a tutorial pm oi Happy to be told when the department was slow. Cookies and coffee served . I asked to be shown the dipsticks in the engine. Was given a tutorial pm oil etc. satisfied More
Problem solved and fixed in a timely manner. Came in to have problem analyzed. Problem diagnosed. Problem solved. Problem fixed in a timely manner. Cost to fix problem was reasonable. Drove home Came in to have problem analyzed. Problem diagnosed. Problem solved. Problem fixed in a timely manner. Cost to fix problem was reasonable. Drove home happy. More
15000 mile check up Love Honda has friendly staff and they are efficient and fast. They explain everything and care about their customers. They are thorough with their wo Love Honda has friendly staff and they are efficient and fast. They explain everything and care about their customers. They are thorough with their work. More
no answers on dealer trade for 2 days Wanted to buy a civic hatchback sport touring , jessie was the person i was texting and gave her info of what i wanted , she said there looking now , Wanted to buy a civic hatchback sport touring , jessie was the person i was texting and gave her info of what i wanted , she said there looking now , half a day went buy no info so i texted back to her whats going on ? She said im not in office and call james he's been trying to call you , which was a lie because nobody called me , so i called at dealer for james and was put on hold for 15 minutes so i hung up . I went to dealership with check in my hand to find out whats going on with civic dealer trade , again no answer , so i told them i want to look at accord sport while im here , i looked at it and told them to give me a one time price no haggling . The first price was horrible cause i already knew the bottom they could go especially from other dealers price . I came there so i wouldn't have to drive to tampa for the other vehicles . the starting point price was almost 2k more than the MSRP , I did not want the paint protection or dealer listed options that they added , he said we start there . i wasn't happy with the price at all so i gave them one more chance and they blew it again , 2 k more than everyone else , i wanted the vehicle for 23,900 plus tax , and your 699 dealer fee , title transfer tag . the manager knew i was pissed and didn't do anything ,get this they wanted me to sign something before a deal! are you gonna record me while im signing the papers too ? Stop testing the waters before you come to your bottom line on car . I had my 3 and five year old with me , and i told the salesman look i want to mess around haggling , im ready to buy a vehicle, i already know your bottom price you can go so tell your boss lets do it without any haggling , but he tried and lost a purchase cause i checked with chad last ! Update they called and made everything right ! Thank you ! More
Travelling out of town. Needed minor maintenance Jodie was very knolegable. No pressure on buying any other service other than what I asked for .Very comfortable environment. Will use again when I Jodie was very knolegable. No pressure on buying any other service other than what I asked for .Very comfortable environment. Will use again when I travel again to Florida. More
great service each and every time that ivisit for scheduled most of my appointments are with Glenn Stein who gives me great service every time and its my pleasure to have such a excellent service person Glenn S most of my appointments are with Glenn Stein who gives me great service every time and its my pleasure to have such a excellent service person Glenn Stein also would work with Jodie Brady any time if Glenn Is not available...……. More
Simply put -- OUTSTANDING EXPERIENCE Was using a car buying service and looking at a variety of makes. Had gone to 8 different dealerships in last 3 days. Some were better than others, Was using a car buying service and looking at a variety of makes. Had gone to 8 different dealerships in last 3 days. Some were better than others, but Love Honda was tops. Everything that was said by their internet mgr over the phone was complied to fully w/o any need to "play games". As for experience with DJ Wilson - I was in a difficult mood when I walked in having just had about the worst experience I've ever had in buying a car [this makes number 36 since we've been married]. Mr. Wilson handled the situation much more professionally than I did, which was fortunate since my wife fell in love with the vehicle that he pulled up to demonstrate for us after he had taken the time to listen to exactly what we wanted. Have dealt with probably over 150 car salesmen in my life, and I can truthfully state that DJ was the exception to the rule [POSITIVE]! More
Exceptional Service As Always Took my CRV in for its 5000 mile oil change, etc. From the moment I pulled up to the service area, I was greeted & treated like I'd bought,a fleet of Took my CRV in for its 5000 mile oil change, etc. From the moment I pulled up to the service area, I was greeted & treated like I'd bought,a fleet of cars from Love Honda. In the 8+ years I've been using this dealership's service dept.,the treatment has always been the same: courteous, efficient & trustworthy. I recommend the Love Honda services anytime the opportunity arises because of all my positive experiences there. More
Service maintenance Glenn Stein took care of all my car needs. Excellent experience and I received a service coupon in the mail. Glenn Stein took care of ordering a part Glenn Stein took care of all my car needs. Excellent experience and I received a service coupon in the mail. Glenn Stein took care of ordering a part for my car too. More
Fantastic! The staff is friendly and professional. My experience with them is always positive. They treat me very well and make sure my car was fixed properly. The staff is friendly and professional. My experience with them is always positive. They treat me very well and make sure my car was fixed properly. More