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Louisville INFINITI - Service Center

Louisville, KY

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57 Reviews
Call Service Center (502) 526-4228

57 Reviews of Louisville INFINITI - Service Center

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July 03, 2023

I enjoy going to the dealer. They are knowledgeable and efficient. Leaving with a clean car is the best More

by Crgaffney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 04, 2023

Louisville Infiniti has always done right by us. We have always had our Infiniti serviced there and been very satisfied with every step of the process. The people are wonderful and the waiting area More

by Ali cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Leon
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March 17, 2023

Easy to schedule service. Nice waiting room. Miguel kept me updated on the process. Thamks. More

by alicejbaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Leon
Report | Print
February 01, 2023

Great Service Department. Customer Service is awesome, highly recommend using them. We will continue to do business with Louisville Infiniti. More

by mike_hill12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Louisville INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Louisville INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 12, 2022

The Infiniti dealership has a great group of salesman and the service department is fantastic! More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Leon
Report | Print
Dec 13, 2022 -

Louisville INFINITI responded

Hi Rick, we really appreciate your feedback! We hope you have a great day!

October 10, 2022

The customer service is always a1. The facility is nice and clean. The wait time is always minimal. More

by tabithajackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 17, 2022

Professional and courteous dealership and service department. Anna Graff is amazing and I highly recommend! More

by kim.rutherford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Graff
Report | Print
Aug 17, 2022 -

kim.rutherford responded

Professional and courteous dealership and service department. Anna Graff is amazing and I highly recommend!

August 13, 2022

Had my first scheduled maintenance and was very satisfied by the friendly people (thanks Miguel!) and timely manner the work was completed in. I'm very pleased with the experience and would recommend them More

by qman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Leon
Report | Print
August 12, 2022

Professional and with great experience every time I have brought my car in for service. More

by richard.altman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Leon
Report | Print
August 08, 2022

Louisville Infinity has served my driving needs well for over a decade! I highly recommend! More

by deehutchins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Leon
Report | Print
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