Louisville INFINITI
Louisville, KY
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346 Reviews of Louisville INFINITI
Nice showroom, good selection of Q60 RS coupes, great customer service, a lot of people asking if I have been helped. The car I was buying was ready when I got there and had not signed any papers yet. customer service, a lot of people asking if I have been helped. The car I was buying was ready when I got there and had not signed any papers yet. More
Great Experience! I was in the market of purchasing a new car and I was very hesitant about purchasing from a dealer. Well I ended up leaving and coming back a week lat I was in the market of purchasing a new car and I was very hesitant about purchasing from a dealer. Well I ended up leaving and coming back a week later and Iann Fannin was very helpful and made my experience a lot easier. I've dealt with him on the first and second visit, in which he's warm and a personable character. I do greatly appreciate Louisville Infiniti but overall I'd never have the car if it wasn't for Iann Fannin so to anyone else I highly recommend going to him! Thanks again! More
Ian kept in constant communication with me when I saw the car I wanted online while vacationing in FL. When I returned, he drove the car 2 hours from the dealership to meet me in my hometown and we sealed th car I wanted online while vacationing in FL. When I returned, he drove the car 2 hours from the dealership to meet me in my hometown and we sealed the deal. That’s top notch service! I would recommend Ian and Louisville Infiniti to anyone wanting a new car. More
Great dealership!! Great service department. I have been highly satisfied with my vehicle and all service visits. Would recommend to anyone looking for a new or used vehicle. highly satisfied with my vehicle and all service visits. Would recommend to anyone looking for a new or used vehicle. More
Good place to buy cars and good salesman the finance department its good also they have nice good used cars with I would recommend my friends to go buy at Infiniti of Louisville department its good also they have nice good used cars with I would recommend my friends to go buy at Infiniti of Louisville More
Thanks Ian! We purchased a Honda Pilot from Louisville Infiniti. Ian Fannin was our sales consultant and provided exceptional service! We highlighted some issues We purchased a Honda Pilot from Louisville Infiniti. Ian Fannin was our sales consultant and provided exceptional service! We highlighted some issues we noticed with the car and he made sure they were resolved. Bill in the service center was able to determine the cause of the car pulling to the right and fixed it to our satisfaction. If you are looking for a vehicle, we highly recommend the dealership and Ian as a sales consultant. More
Wonderful dealership and sales person. Kind, timely and worked hard to make this happen. Love love love my 2019 QX80. Ian is amazing. They even delivered. worked hard to make this happen. Love love love my 2019 QX80. Ian is amazing. They even delivered. More
Huge thank you to Brandon Marker, Nick Hinton and Matt Murphy for making the car buying experience simple and seamless. Best and easiest car dealership experience of our lives! Can’t recommend them enough Murphy for making the car buying experience simple and seamless. Best and easiest car dealership experience of our lives! Can’t recommend them enough! More
Exceptional service. Anna is always attentive. She walks you through each process, keeps you updated on your service and takes the time to meet every need. Great experience! you through each process, keeps you updated on your service and takes the time to meet every need. Great experience! More
High Quality Experience My first experience with Louisville Infiniti was very good, despite me looking at several vehicles & the sales staff having to cope with limited opera My first experience with Louisville Infiniti was very good, despite me looking at several vehicles & the sales staff having to cope with limited operations capacity due to state requirements during the pandemic. Ian Fannin was excellent throughout - knowledgeable, helpful, and personable. Cam, Danny, Dave & Brandon strongly assisted throughout the process at various points, and Matthew Murphy was extremely helpful during the closing process to complete the paperwork & explain options. Once we reached a deal, Ian and Matthew moved quickly to document the process in a shorter time than I expected. They all maintained a positive attitude during a difficult environment that no one could have predicted. More