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Louisville INFINITI
Louisville, KY
347 Reviews
The #1 Volume INFINITI retailer in Kentucky*
When you want a vehicle with a great mix of reliability and luxury, and that won’t break the bank, you are looking for an INFINITI. When you want an INFINITI, there is only one dealership in the Louisville region that provides a level of service, selection, and a reputation like Louisville INFINITI. At Louisville INFINITI, it all starts with our knowledgeable, professional sales staff. They are INFINITI experts, well-educated on all of our used and new INFINITI models, and they aim to provide you with the right vehicle to fit your lifestyle.
As a one-stop dealership, we also provide a team of INFINITI financing experts that are ready to work with you to find lease or loan terms that work with your monthly budget. We will provide you with our full attention, along with the best available financing offers we can find.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 347 reviews
December 31, 2018
Excellent experience! Nick Hinton greeted us at the door and since I had purchased my previous car with Cam Meredith, he came out to greet us as well. My experience cou Nick Hinton greeted us at the door and since I had purchased my previous car with Cam Meredith, he came out to greet us as well. My experience couldn't have been better. Both Nick and Cam were extremely knowledgeable and professional, taking all the time necessary to explain the difference in various models and options, guiding us to the auto that best suited our needs. Am thrilled with the overall experience and very happy with the car! More
by ndf
Employees Worked With
Cam Meredith, Victor Chavez, Nick Hinton
December 20, 2018
Natalie was great! Natalie Parrish was very responsive and professional in helping me secure my new Infiniti. I have found effective communication to be lacking at other Natalie Parrish was very responsive and professional in helping me secure my new Infiniti. I have found effective communication to be lacking at other dealerships but Natalie was always available and easy to work with. More
by MWM
Employees Worked With
Cam Meredith, Natalie Parrish, Victor Chavez, Chris Horrar
November 24, 2018
Louisville Infinity is truly professional Salesman Matt Murphy met us at the door in the dealership and introduced us to the Infinity line of vehicles. Matt helped with choosing the vehicle th Salesman Matt Murphy met us at the door in the dealership and introduced us to the Infinity line of vehicles. Matt helped with choosing the vehicle that best suited our personal situation and explained the benefits of a luxury vehicle while maintaining affordability. Matt gave us a complete tour and explanation of the dealership as we met other members of his management team. We selected a new Infinity QX50 equipped with the options that best suited our personal needs. Matt is a true sales professional with his knowledge of the Infinity organization and working to understand the personal needs of the customer. More
by knutson1
Employees Worked With
Other Employees :
Cam Meredith, Natalie Parrish, Victor Chavez, MATT MURPHY
November 16, 2018
Louisville Infiniti gets a 5 STAR rating from the Runkels! We have purchased 20 vehicles in our lifetime and I can say without a doubt that our most recent purchase of an Infiniti QX30 at Louisville Infiniti h We have purchased 20 vehicles in our lifetime and I can say without a doubt that our most recent purchase of an Infiniti QX30 at Louisville Infiniti has been by far the absolute best car buying experience that we have ever had. Our 2nd best was at another Infiniti dealer in Indiana. It must be something about Infiniti Dealerships! We worked closely with Natalie Parrish, Kristopher Clarkson and Victor Chavez. Natalie and Kristopher both provided us with a sincere appreciation for the Infiniti cars and put our mind at ease in knowing the car was worth the 120 mile one way trip to see. Once we arrived, the purchase process went seamlessly. Victor created a positive finance experience unlike any we have experienced. Normally, we are not ones to keep the dealer license plate ring on our cars, but this was such a positive experience that I’m proud to have it on the car. Thank you all for a great deal and an exceptional customer experience! More
by Runkel
October 26, 2018
Professional Cam and Nick were great to work with and they made the overall transaction very easy.. Would definitely recommend and I would go back again. Cam and Nick were great to work with and they made the overall transaction very easy.. Would definitely recommend and I would go back again. More
by BNetts
Employees Worked With
Cam Meredith, Nick Hinton
October 23, 2018
Great Service! After working with a local dealer in Tennessee for two weeks and experiencing the worst service ever, I reached out to the team at Louisville Infiniti After working with a local dealer in Tennessee for two weeks and experiencing the worst service ever, I reached out to the team at Louisville Infiniti. Within minutes I knew this team was genuinely interested in me. They wanted to sell me the car I wanted and they worked very hard to get the right price and the best financing. Cam, Kris, Maritza and Victor did just that! The went above and beyond! I drove to Louisville from Tennessee and drove home in my new 2019 QX50! More
by epnwilson
Employees Worked With
Other Employees :
Cam Meredith, Victor Chavez, Maritza Blackman
October 11, 2018
Awesome sales person It was a good experience Maritza took care of everything that was needed to be done for me to drive off in my infinity that day. It was a good vibe wh It was a good experience Maritza took care of everything that was needed to be done for me to drive off in my infinity that day. It was a good vibe when I got there they treated me good as soon as I walked in the door. Thanks to Maritza and the manager I appreciate the car. More
by Ramon s
October 09, 2018
Got a great deal on a new Infinity Q70S The process was very smooth. Not one glitch or switch. The service was very good and they made me feel like a customer from the time I walked in till The process was very smooth. Not one glitch or switch. The service was very good and they made me feel like a customer from the time I walked in till the time I left. More
by Tony Z
Employees Worked With
Other Employees :
Cheryl Woolson was very helpful with all my paperwork and explaining all there was about the new ride., Cam Meredith, Victor Chavez, Maritza Blackman
October 05, 2018
Good service Friendly and good customer service. Anna Graft has always been very helpful and consistent. She is attentive, personable, and client-centered. The day Friendly and good customer service. Anna Graft has always been very helpful and consistent. She is attentive, personable, and client-centered. The days I had my vehicle in the shop she has been a superb communicator regarding the status or progress of the repairs being performed on my vehicle. Thanks again. More
by DonnaC
Employees Worked With
Anna Graft
September 01, 2018
very helpful very nice people to work with. They are very informative and happy to meet your accommodations. would definitely buy another car there and would recom very nice people to work with. They are very informative and happy to meet your accommodations. would definitely buy another car there and would recommend them More
by Veronica
Employees Worked With
James Nelson
