Louisville INFINITI

Best sales service ever She was the best... we live out of town and she made us feel at home there and made the process so easy. We will definitely be back :) She was the best... we live out of town and she made us feel at home there and made the process so easy. We will definitely be back :) More

Top notch service even on Sunday Met Megan upon entering, knew the car we wanted to look at, took a test drive and bought the car. No BS, no games, treated like family. Would highly r Met Megan upon entering, knew the car we wanted to look at, took a test drive and bought the car. No BS, no games, treated like family. Would highly recommend this young lady to take care of you. More

Great experience I had spoke to Megan on the phone and gave her an idea of what I wanted and when we got there for our appointment she had every vehicle with the keys I had spoke to Megan on the phone and gave her an idea of what I wanted and when we got there for our appointment she had every vehicle with the keys ready for me to test drive:) she was very nice to work with and very helpful and very personable. She made the whole car buying process super smooth! Love my new SUV Thanks Megan for all your help! More

Pleasant first car purchase! This was a very pleasant first car purchase experience. Michelle was very kind and honest with me, and really sold the car with her excitement about a This was a very pleasant first car purchase experience. Michelle was very kind and honest with me, and really sold the car with her excitement about and appreciation for the vehicle I was purchasing. More

Very helpful Megan was very helpful not pushy like i have experienced at other dealerships. I really wanted the car i got but was going to walk away because i was Megan was very helpful not pushy like i have experienced at other dealerships. I really wanted the car i got but was going to walk away because i was scared to get in that long of a loan but she talked to me not pushy but just being real and im so happy because i love the car More

Satisfied car buyer Staff was friendly and helpful making my car buying experience less stressful. Our salesman, Matt Murphy, did an excellent job preparing our paperwork Staff was friendly and helpful making my car buying experience less stressful. Our salesman, Matt Murphy, did an excellent job preparing our paperwork and reviewed everything thoroughly prior to me signing. They did a fantastic job cleaning the car up and having everything ready for us. It was a quick and easy experience. I bought my Infiniti from them previously and I would definitely recommend Louisville Infiniti to anyone. More

Best car purchase ever! I have purchased close to 50 vehicles in the last 10 yrs for my small business, and personal family use. This has got to be one of the best car purc I have purchased close to 50 vehicles in the last 10 yrs for my small business, and personal family use. This has got to be one of the best car purchases of them all. I found the exact used car I was looking for, with all the options I needed. I live 300 miles from the dealership in the Chicagoland area. I called Megan and let her know straight forward what price I was willing to pay, and what finance rate I needed to be under to make the deal. Megan made sure I was happy with the car, first by sending me 10 pictures of the car on different angles. Second, she sent me a complete clean vehicle report. Third, she was able to guarantee me a finance rate lower than what I had anticipated. I drove 300 miles to Louisville, and there were NO last minute surprises with fees in the contract. The car looked better in person, than in the pictures. I would highly recommend Megan for any of your car purchases. She is a straight shooter, and wont promise you anything she can't deliver. More

Good experience, great follow up The team sold me the car I wanted, they did what they said and did it well. Then I got the car home and found a problem, the side view mirror was cra The team sold me the car I wanted, they did what they said and did it well. Then I got the car home and found a problem, the side view mirror was cracked in two places. I spoke to Matt about it and brought it in. The service department did a great job and fixed the problem and was very professional and very friendly. The car is great and I would buy again from this dealer! More

Happy with my purchase of Infiniti QX80 I visited Infiniti, BMW, Jaguar, Audi, Mercedes as well as Land Rover and checked out their similar class vehicles. I spoke to each of their represe I visited Infiniti, BMW, Jaguar, Audi, Mercedes as well as Land Rover and checked out their similar class vehicles. I spoke to each of their representatives and kicked the tires. Far and away, the best shopping experience was actually the first place I visited, and that was to Louisville Infiniti. My sales representative, Natalie, was extremely knowledgeable, patient and helpful. I especially appreciated how during our test drives together she adeptly pointed out each of the features on the vehicles. In comparison, my other visits typically required prodding or direct inquiries to even obtain the most basic information on the cars. Not sure if it was arrogance, ineptitude, or just indifference but nonetheless, those attitudes certainly didn’t help. I eventually made the decision to seek out a certified, used QX-80. I then began comparison shopping on-line and evaluated dozens of SUVs. Natalie and Louisville Infiniti were great and even helped me in compare several outside options I found on other vehicles. At the end of the day, it was just hard to beat the overall value I found at Louisville Infiniti. Very happy with my buying decision! More

Patience of a Saint!!! Megan was EXTREMELY helpful!!! She late for us and was willing to look up and show us numerous cars in order to find us the car we wanted. She was wil Megan was EXTREMELY helpful!!! She late for us and was willing to look up and show us numerous cars in order to find us the car we wanted. She was willing to take us back and forth between new and used and several models and researched several cars to accommodate our outrageous demands for a car with the best of options for the least amount of money!! Even though she is fairly new to the dealership she was extremely helpful and if she didn’t know an answer she went out of her way to find out!! She is a great asset to the dealership and we highly recommend her!!! More