Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Louisville INFINITI
Louisville, KY
349 Reviews
The #1 Volume INFINITI retailer in Kentucky*
When you want a vehicle with a great mix of reliability and luxury, and that won’t break the bank, you are looking for an INFINITI. When you want an INFINITI, there is only one dealership in the Louisville region that provides a level of service, selection, and a reputation like Louisville INFINITI. At Louisville INFINITI, it all starts with our knowledgeable, professional sales staff. They are INFINITI experts, well-educated on all of our used and new INFINITI models, and they aim to provide you with the right vehicle to fit your lifestyle.
As a one-stop dealership, we also provide a team of INFINITI financing experts that are ready to work with you to find lease or loan terms that work with your monthly budget. We will provide you with our full attention, along with the best available financing offers we can find.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 349 reviews
January 22, 2021
The service is always great. They treat me like family and always take care of my vehicles. I don’t go anywhere else for service. and always take care of my vehicles. I don’t go anywhere else for service. More
by Baerkat82
January 22, 2021
Always outstanding support and communication. The team in Louisville always takes great care of me whether its routine service or an emergency like when I had a deflating tire my last visit Louisville always takes great care of me whether its routine service or an emergency like when I had a deflating tire my last visit More
by Jbreen
Employees Worked With
January 12, 2021
Always treated fairly, quickly and competently. Thanks. Always get same great service. User vehicle always provided clean and ready to drive away in. A one. Always get same great service. User vehicle always provided clean and ready to drive away in. A one. More
by djewell
Employees Worked With
Anna Graf
January 08, 2021
Nick is a great sales person, very kind and considerate, impressed with his knowledge and experience. I will definitely ask for him when I decide to trade up in a few years. impressed with his knowledge and experience. I will definitely ask for him when I decide to trade up in a few years. More
by ritamarples
Employees Worked With
Nick Hinton
January 08, 2021
Very easy and quick. Nick was very pleasant and meet all our needs. He was very knowledgeable. We will definitely purchase another vehicle from here. our needs. He was very knowledgeable. We will definitely purchase another vehicle from here. More
by Mike
Employees Worked With
Nick Hinton
January 08, 2021
Had a awesome experience from the mom I walked on the lot. There was no playing around around they got right to the point. On of the best experiences I have ever had. lot. There was no playing around around they got right to the point. On of the best experiences I have ever had. More
by Cpayne252004
Employees Worked With
Nick Hinton, MATT MURPHY
January 08, 2021
Everyone we worked with was pleasant and knowledgeable about their product/service as well as knowing other vehicles we were considering for comparison. We feel comfortable knowing we are in good hands about their product/service as well as knowing other vehicles we were considering for comparison. We feel comfortable knowing we are in good hands at Louisville Infinity! Keith Jones was very patient with us, informative, honest and he has a great sense of humor. He made this experience positively memorable. 😊 More
by Sharen Peckham
January 04, 2021
Anna was great to work with. Fast and friendly service. They got my battery cable issue fixed in a matter of minutes. I like that they vacuum and wash your car off when servicing, it's a nice touch. They c They got my battery cable issue fixed in a matter of minutes. I like that they vacuum and wash your car off when servicing, it's a nice touch. They communicate by text and email at times which is a huge benefit in my opinion. More
by TechJunkie
Employees Worked With
Anna Graff
January 03, 2021
All good.Very prompt No problem Service lounge clean All good. Very prompt No problem Service lounge clean WiFi easy to access Coffee machine easy to operate Refrigerator well stocked with water All good. Very prompt No problem Service lounge clean WiFi easy to access Coffee machine easy to operate Refrigerator well stocked with water and soft drinks More
by Terrylcarby
December 28, 2020
Zach was incredible to work with! My fiancé and I came in just wanting to look around and Zach never pressured us at all to buy same day. He was very understanding of the fact we needed time to think about a just wanting to look around and Zach never pressured us at all to buy same day. He was very understanding of the fact we needed time to think about all our options. When we did decide to purchase Zach had everything in order and made the buying process very smooth and was very knowledge and explained all the paperwork we were signing. Moving to finances Matt was also great to work with. Same as Zach he was very knowledgeable and explained everything and didn’t make me feel silly for all the questions I asked as a first time car buyer. 10/10 recommend!! More
by beccALEIS1
Employees Worked With
MATT MURPHY, Zach Murphy
