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Louisville INFINITI
Louisville, KY
349 Reviews
The #1 Volume INFINITI retailer in Kentucky*
When you want a vehicle with a great mix of reliability and luxury, and that won’t break the bank, you are looking for an INFINITI. When you want an INFINITI, there is only one dealership in the Louisville region that provides a level of service, selection, and a reputation like Louisville INFINITI. At Louisville INFINITI, it all starts with our knowledgeable, professional sales staff. They are INFINITI experts, well-educated on all of our used and new INFINITI models, and they aim to provide you with the right vehicle to fit your lifestyle.
As a one-stop dealership, we also provide a team of INFINITI financing experts that are ready to work with you to find lease or loan terms that work with your monthly budget. We will provide you with our full attention, along with the best available financing offers we can find.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 349 reviews
February 15, 2021
Almost a year ago, i was looking for a new car. I had the pleasure of meeting Ian. At the time i did not purchase a car, but Ian, left such a good impression on me i came back and recently bought my car. the pleasure of meeting Ian. At the time i did not purchase a car, but Ian, left such a good impression on me i came back and recently bought my car. Ian was very patient with me and found the right car for me. Ian followed up on me after buying the car to assure that i was fully satisfied with my purchase. From the time you walk in the front door, u r greeted with respect & dignity from the entire staff. Matt Murphy was very easy to work with and my experience was memorable. Thank you IAN & BRANDON for putting me in a car of my dreams!! More
by Kjcooksey
Employees Worked With
MATT MURPHY, Ian Fannin, Brandon Marker
February 09, 2021
Zach was very knowledgeable about the car I was interested in and was able to answer all my questions. I ended up purchasing and the experience was fast and easy. Zach is very tentative with maki interested in and was able to answer all my questions. I ended up purchasing and the experience was fast and easy. Zach is very tentative with making sure there are no problems. He has made me feel confident if I have any questions. More
by wendyelander
February 04, 2021
Worked really hard to get the rates I was requesting. Made the process as painless, And expedient as possible. We will without a doubt be returning when my wife's lease is up Made the process as painless, And expedient as possible. We will without a doubt be returning when my wife's lease is up More
by jeremiahboley
Employees Worked With
Zach Murphy
February 03, 2021
Ian was great! Very professional and service oriented. He made sure that Inwas a satisfied customer and followed up after the sale too! Thank You! made sure that Inwas a satisfied customer and followed up after the sale too! Thank You! More
by Ice
Employees Worked With
Cam Meredith, MATT MURPHY, Ian Fannin
January 29, 2021
Natalie was great throughout the process of purchasing my QX60. Everyone at INFINITI Louisville was friendly and helpful. I will be recommending Natalie to friends and family! QX60. Everyone at INFINITI Louisville was friendly and helpful. I will be recommending Natalie to friends and family! More
by M
Employees Worked With
Natalie Parrish
January 29, 2021
This is my second Infiniti, one of the best and luxurious machines in the world. Service was beyond was it is expected from the brand. machines in the world. Service was beyond was it is expected from the brand. More
by Hildy Aguirre
Employees Worked With
Miguel Leon, Kevin Keshaw, MATT MURPHY
January 28, 2021
I had a great, stress free experience with Natalie from the test drive (no pressure) to finalizing the paperwork with Matt. Highly recommend Louisville Infinity. the test drive (no pressure) to finalizing the paperwork with Matt. Highly recommend Louisville Infinity. More
by Rhonda S
Employees Worked With
Natalie Parrish, MATT MURPHY
January 28, 2021
Natalie helped make one of my long term goals come true. With her great help, I was able to purchase a 2021 QX80 that I absolutely love. Thanks, Natalie! With her great help, I was able to purchase a 2021 QX80 that I absolutely love. Thanks, Natalie! More
by JStenquist2021
Employees Worked With
Natalie Parrish
January 27, 2021
I purchased my new QX80 with Nick H at Louisville Infiniti and I have to say this was by far my best car purchase experience. Even days after the sale Nick made sure the experience was unmatched and Infiniti and I have to say this was by far my best car purchase experience. Even days after the sale Nick made sure the experience was unmatched and also got the detailed that we were owed scheduled and completed. Nick and Louisville Infiniti make the sale process enjoyable but also they ensure customers are well taken care of. More
by faizabri2006
Employees Worked With
Cam Meredith, Nick Hinton, MATT MURPHY
