Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Louisville INFINITI
Louisville, KY
349 Reviews
The #1 Volume INFINITI retailer in Kentucky*
When you want a vehicle with a great mix of reliability and luxury, and that won’t break the bank, you are looking for an INFINITI. When you want an INFINITI, there is only one dealership in the Louisville region that provides a level of service, selection, and a reputation like Louisville INFINITI. At Louisville INFINITI, it all starts with our knowledgeable, professional sales staff. They are INFINITI experts, well-educated on all of our used and new INFINITI models, and they aim to provide you with the right vehicle to fit your lifestyle.
As a one-stop dealership, we also provide a team of INFINITI financing experts that are ready to work with you to find lease or loan terms that work with your monthly budget. We will provide you with our full attention, along with the best available financing offers we can find.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 349 reviews
July 11, 2021
I must say, Zack impressed my husband and I with his motivation, responsiveness, and great customer service. We are in Tennessee, and we were looking to buy in nearby states. Zack was so detailed in his motivation, responsiveness, and great customer service. We are in Tennessee, and we were looking to buy in nearby states. Zack was so detailed in his videos, pics, and calls about the car and we really built trust with him being our eyes, ears and nose when viewing a car. We completed our purchase, Zack was still great at following up to make sure we were happy and to make sure he could answer any questions. While working with Zack, his management team really seemed to be responsive as well. I would recommend Louisville Infiniti and especially Zack (and already have)! Its hard to find this kind of customer service these days! Thanks to Zack and his Management team that helped us with our online purchase and making it a positive one! More
by Kpip8679
Employees Worked With
Cam Meredith, Brandon Marker, Zach Murphy
July 02, 2021
Ian was great to work with and was quick with every question or concern. Very professional!! We felt like he went out of his way to make sure we got what we wanted. question or concern. Very professional!! We felt like he went out of his way to make sure we got what we wanted. More
by ashleyclark0925
Employees Worked With
Ian Fannin
May 27, 2021
The service department is so good it makes me want to buy another Infiniti! The car is really good too! The entire dealership treats everyone with class. another Infiniti! The car is really good too! The entire dealership treats everyone with class. More
by Lawman
Employees Worked With
Anna Graff
May 17, 2021
Absolutely wonderful experience all the way around!! I can not say enough about how incredible everyone was and will definitely return for any needs we have in the future! can not say enough about how incredible everyone was and will definitely return for any needs we have in the future! More
by robynlreinle
Employees Worked With
Cam Meredith, Ian Fannin
May 13, 2021
Zach was extremely helpful in the search for our new car! I appreciated his ability to answer all our questions, compared models, and even helped us compare new and used models to get what we wanted. Custom I appreciated his ability to answer all our questions, compared models, and even helped us compare new and used models to get what we wanted. Customer service was great! More
by Joann
Employees Worked With
Zach Murphy
April 12, 2021
Great experience!! Dealership and salesman Zach were patient in answering all of our questions. Quick in responding to all calls/emails about vehicle and upfront. Seem less delivery of the new vehicle. patient in answering all of our questions. Quick in responding to all calls/emails about vehicle and upfront. Seem less delivery of the new vehicle. More
by smelllikejetfuel
April 11, 2021
Our first time experience with Louisville INFINITI, doing an internet search for a car. Natalie is an incredibly valuable asset and a pleasure to buy from. an internet search for a car. Natalie is an incredibly valuable asset and a pleasure to buy from. More
by Cheryle Scott
Employees Worked With
Natalie Parrish
