Louisville Chrysler Jeep Dodge Ram

Great service Willie was so helpful and honest and got me into a brand new vehicle! He was pleasant and took all my questions without a problem! He’s a great salesm Willie was so helpful and honest and got me into a brand new vehicle! He was pleasant and took all my questions without a problem! He’s a great salesman and very personable! More

Amazing I searched for 3 months at least for the vehicle that I wanted and could afford. I found it at Louisville's Chrysler Jeep Dodge. They made me comforta I searched for 3 months at least for the vehicle that I wanted and could afford. I found it at Louisville's Chrysler Jeep Dodge. They made me comfortable and I love my vehicle! More

Good service Everything was great, especially the service. Made it to easy for me to choose the car I wanted in a timely manner. Recommend this dealership to anyon Everything was great, especially the service. Made it to easy for me to choose the car I wanted in a timely manner. Recommend this dealership to anyone looking to buy a car. More

Othello June 25 buying experience This is my third vehicle that I have purchase from LCJD, the staff has always been accommodating, they take the time to make sure your comfortable no This is my third vehicle that I have purchase from LCJD, the staff has always been accommodating, they take the time to make sure your comfortable no pressure from any of there sale representatives, especially with consumers having web base technology at their disposal they know that their consumers have already done there homework which make the buying experience much better. More

Great service, they worked a miracle for me!!! My credit was challenged and I had a lien on my trade that they needed to pick as well on the loan, but they were able to get taken care of. I got th My credit was challenged and I had a lien on my trade that they needed to pick as well on the loan, but they were able to get taken care of. I got the vehicle that my family needs and that we deserve. Thank you to Chrsitopher Mills for pushing it through. More

Bait and Switch - buyer beware BAIT AND SWITCH, DEALER SIGNED PAPERWORK AND THEN 'SOLD' MY CAR TO OFFER ME HIS LEMON CARS AT 'REDUCED' PRICES -- BUYER BEWARE Initially found a li BAIT AND SWITCH, DEALER SIGNED PAPERWORK AND THEN 'SOLD' MY CAR TO OFFER ME HIS LEMON CARS AT 'REDUCED' PRICES -- BUYER BEWARE Initially found a listing for an 08 pontiac GXP with 2 owners, 0 accidents and price and miles considerably lower than average through carguru. Called and spoke with Chris who was pretty incompetent. Spoke unprofessionally and didnt seem to be knowledgeable. He said I need to leave my info with him and he'd have a salesman call me. took 3 separate callbacks over half a day from Chris where he explained hes still working on finding a salesman before he was able to get me to the right channels. From then on I dealt with Will. Will was pleasant and negotiating was pretty painless. After a week and a half of Will patiently waiting for me to compare deals and research other cars, values, reviews and recalls (I'm nothing if not thorough) we agreed on a price on Friday. I live in a city 2.5 hours away from the dealership, so I had him sign and fax my bank a purchase agreement, I closed on my loan and picked up a check from the bank and scheduled a personal day off for sunday. At 2pm on Saturday I get an email from carguru notifying me that the GXP I'm looking at has been marked as sold. I call Will and check to make sure they just took the car off because we had finalized. No answer. I figured he was at lunch, so I called the dealership and everybody acts like they don't know who i am. Chris said the sale was closing as we spoke, and I told him we had already closed and signed the paperwork. He mumbles for a few minutes about how it's not his fault, he didnt know it was sold etc. I call Will back (it's been an hour at this point, lunch should be over) and no answer. Figure he might be busy. Call dealership again and get Chris and demand his general manager, which he puts me through to. Manager tells me hes sorry for the inconvenience and xxxx look into it and call me back asap. 3 hours later, it's almost time for them to be closing so I give Will one last call, no answer. Call the manager again and he tells me all his salesmen have been super busy including him, so he hasn't been answering. Then he tells me that it's not the dealerships fault it got sold and that deposits are required in order to put the car in the 'sold' section because too many people have backed out. I was never offered nor asked to put down a deposit. I point this out, and the fact that we signed a legally binding purchase agreement and that backing out would screw my credit over. I also point out that nobody made an attempt to call me to tell me about the car being sold all day, and it's a quarter till they close. I would have wasted a personal day and made a 5 hour round trip to the dealership with a check for a car that they sold to someone else had I not happened to get an email from cargurus. He understands I am upset and offers me a ford focus with twice the miles, 2 accidents and an open recall for the double clutch issue, or a Kia Optima with a salvage title for 500 more than we agreed on. Neither car would be comparable to the G6 and are priced horribly. The kicker? I see the G6 listed on their site for $2k above the last time it was listed. Had my fiancee call from her cellphone with a kentucky area code and ask about and the sales rep says they still have it, hes looking at it right now. Bait and switch. Avoid at all costs. Reporting to BBB. More

Great experience I was looking all around for a car and didn’t get a good deal of salesman until I got to this car lot thanks to the Corrion the salesman that helped m I was looking all around for a car and didn’t get a good deal of salesman until I got to this car lot thanks to the Corrion the salesman that helped me out! More

First-time buyer—perfect experience! I went in looking to buy my first car, & Corrion did an amazing job helping me out! Didn’t buy that day, still shopping around—but Corrion knew his st I went in looking to buy my first car, & Corrion did an amazing job helping me out! Didn’t buy that day, still shopping around—but Corrion knew his stuff! He was asking me questions about my lifestyle to help find the perfect car for me. He has such an inviting personality and his smile is really warm & genuine. You can tell he really enjoys his job! He definitely set the bar for car salesmen! Thanks again, Corrion!! More

Corrion had a great attitude and was very patient. I love his calm and collected demeanor. I would definitely recommend him and this dealership to my friends had a great attitude and was very patient. I love his calm and collected demeanor. I would definitely recommend him and this dealership to my friends and family. Keep up the good work. More

Corrion Anderson Corrion was very knowlegdeable, honest and very personable! Great job young man to work at work establishment. I will tell everyone I know to come a Corrion was very knowlegdeable, honest and very personable! Great job young man to work at work establishment. I will tell everyone I know to come and check him out! More