138 Reviews of Louisburg Ford - Service Center
Outstanding Customer Service I took my truck in today for service. I bought my truck from them and only go to them for service. I live in another town. Everyone is professional, k I took my truck in today for service. I bought my truck from them and only go to them for service. I live in another town. Everyone is professional, kind, courteous, and make me feel important to them. A great team and I enjoy and appreciate all of them. More
F-450 Maintenance Dealership completed 80k maintenance on my F-450. I went in for a service and maintenance on a recent private purchase. Louisburg added me to their c Dealership completed 80k maintenance on my F-450. I went in for a service and maintenance on a recent private purchase. Louisburg added me to their customer base and treated me like I bought the vehicle there. More
Personalized Service Everyone at Louisburg Ford is friendly and helpful. Jessie does a great job of helping me find the appointment time that works best for my schedule an Everyone at Louisburg Ford is friendly and helpful. Jessie does a great job of helping me find the appointment time that works best for my schedule and providing me with valuable information when my vehicles are serviced. I am comfortable in the waiting area and if service is lengthy, Jessie provides me with a loaner vehicle if one is available. It’s a pleasure to work with Louisburg Ford. More
Helpful and cheerful experience The service dept. is full of very helpful and cheerful people. They always take the time to explain things to my satisfaction! Enjoyed the free coffee The service dept. is full of very helpful and cheerful people. They always take the time to explain things to my satisfaction! Enjoyed the free coffee too. More
Always good service Jesse always makes sure my truck or car gets done correctly. He is the best and the only service guy I talk to. I’m sure all the guys are good, but h Jesse always makes sure my truck or car gets done correctly. He is the best and the only service guy I talk to. I’m sure all the guys are good, but he takes care and answers my questions. The mechanics must be really good, as I never have to come back and re due anything. I have bought 2 trucks at Louisburg Ford. Service is a big part of why I buy theee. More
5000 mile oil change Went in for 5000 mile oil change without appointment. no problem getting me in and out in a reasonable amount of time. Always seem to take care of c Went in for 5000 mile oil change without appointment. no problem getting me in and out in a reasonable amount of time. Always seem to take care of customers in a reasonable fashion. More
Best Service Writters in KC area As always, excellent service from the service dept! Typical of service, I highly recommend. Jesse Elkins and counterparts are the best. My go to Ford As always, excellent service from the service dept! Typical of service, I highly recommend. Jesse Elkins and counterparts are the best. My go to Ford dealer. More
Excellent sales staff, excellent service staff We have been buying cars from Louisburg Ford since 1983. We keep going back, even though it’s a 60 mile drive one way, because we have had excellent We have been buying cars from Louisburg Ford since 1983. We keep going back, even though it’s a 60 mile drive one way, because we have had excellent transactions on both sides of the dealership. I always feel that we have been treated fairly on the sales side and we have had absolutely no complaints with the service department either. More
great service I appreciate Louisburg Ford for being a friendly dealership, I have recently started bringing my vehicle there for service and have been very happy wi I appreciate Louisburg Ford for being a friendly dealership, I have recently started bringing my vehicle there for service and have been very happy with my experiences! More
hard shifting issue They worked with me to be sure I had a loaner because it was transmission related and then got it fixed very quickly. Issue seems to be resolved with They worked with me to be sure I had a loaner because it was transmission related and then got it fixed very quickly. Issue seems to be resolved with their repairs and at a very reasonable price! More